Reviews (431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for tracking profits and customer lifetime value, praising its user-friendly interface, clear dashboard, and seamless integration with major platforms. They value the automated reports, custom dashboards, and benchmarking feature for providing insightful data. The app's predictive feature and tag filtering ability are also appreciated. Many commend the customer service for its prompt and helpful responses. The app is seen as essential for understanding and growing a business.
Refine
-
By rating
Downgraded my plan during the free trial, but ended up getting charged for the most expensive payment plan.
Their weighted LTV is also very inaccurate. I wouldn't recommend using this app considering that they charge money despite us choosing a different plan.
Hi,
we appreciate the disappointment here. Charges are done automatically by Shopify when your trial is over and the only thing Lifetimely can do is refund. This refunded was issued 1 day after your account was charged and just a couple of hours after you reached out about it.
We also reached out to chat more about and clarify how weighted LTV seemed inaccurate for you but didn't get a reply.
Happy to offer an extended trial and 1:1 conversation with someone on the team whenever/if you're willing to give this another try!
Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.
Hi,
sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install.
We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review.
Please reach out to hello@lifetimely.io or through our website if you think this is still happening and someone on the team will look into it for you!
Overpriced for what it is. Very basic and slow. We would recommend using Triple Whale. 100x better. Do not waste your money on Lifetimely.
I'm deeply sorry about your bad experience. Unfortunately, it seems that the point of this review is to plug another app's name on top of legit 300+ 5-star reviews:
- Based on our internal analytics TheCustomGoodsCo never reached out to Lifetimely support or tried the app’s functionalities
- The only app events we can see are install and uninstall without testing the PRO plan’s free trial
I'm happy to hop on a call and resolve any issues you might have encountered!
Best,
Karri Koivuniemi
hello@lifetimely.io
Founder
Lifetimely
Pretty poor app overall. Expensive and slow. Buggy. Triple Whale is a lot better so we moved to them. Lifetimely team are also unresponsive.
I'm deeply sorry about your bad experience. Unfortunately, it seems that the point of this review is to plug another app's name on top of legit 300+ 5-star reviews:
- Based on our internal analytics Plushy never reached out to Lifetimely support or tried the app’s functionalities
- The only app events we can see are install and uninstall without testing the PRO plan’s free trial
I'm happy to hop on a call and resolve any issues you might have encountered!
Best,
Karri Koivuniemi
hello@lifetimely.io
Founder
Lifetimely