Reviews (447)

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to track financial health and enhance decision-making with features like real-time profit tracking and automated reporting. It integrates well with major platforms like Google and Facebook, and offers an intuitive dashboard for daily insights and customer behavior analysis. The app is user-friendly and praised for exceptional customer support, including personalized onboarding.

February 7, 2025

This app used to work really well until recently that we've been getting a lot of inaccurate data. Now we need to double check everything which is becoming a problem.

Suul
Mexico
Over 1 year using the app
September 5, 2023

Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify ...

edZOOcation
United States
About 3 years using the app
November 29, 2023

Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes ...

SURI
United Kingdom
6 months using the app
Lifetimely.io replied January 3, 2024

Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As ...