Reviews (461)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its advanced analytics on customer lifetime value and cohort behavior, offering deeper insights than Shopify's native tools. It integrates well with platforms like Klaviyo and various ad platforms, enhancing data analysis across channels. The AI cortex and user-friendly dashboards make data accessible and actionable. Customer support is highly regarded for its responsiveness and expertise, often seen as strategic partners.
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Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify apps have live chat support or phone support, or at the very least get back to you within 24 hours via email. Neither of these exist. May have to looking into a different LTV tool if this issue doesn't get resolved.