Reviews (385)

Overall rating
4.6
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer behavior and product journey, particularly valuing the cohort analysis and profitability checks. It features a user-friendly interface that simplifies complex data with intuitive graphs and charts, enhancing targeted marketing through integrations with Google and Facebook. The responsive customer support is also highly praised, making it a valuable tool for both small businesses and larger enterprises aiming to improve management and operational efficiency.

October 24, 2024

very good app, good support too

Naali
France
About 1 year using the app
November 11, 2024

Great app and amazing support- a must have!

Storelli
United States
20 days using the app
Edited May 22, 2025

2020: Hands down the best analytical app out there. Super insightful and knowledgable founders. I almost don't want anyone else using this app because it is that good :)

2025 Update: unfortunately they were bought out. Still functional but had the email reports go down twice in the last two weeks. Starting to feel like it's overpriced for what you're getting.

ATH Organics
United States
Almost 5 years using the app
May 3, 2024

Lifetimely has become our most important app in regards to tracking profit vs loss for our retail website. Now that revenue tracking by source is so far from accurate, even with server side tracking and first party pixels, this is the only 100% accurate source of truth. We know what we spent on ads, apps, and agencies, and we know what our revenue on Shopify is, now we can add in all our other operating costs to get a clear picture on profits. This allows us to make realtime, data based decisions.

On top of that, the support team at Lifetimely are amazing. Amar has been the support member that has helped us on multiple occasions and they are awesome! Fast with replies, and very knowledgeable, and an all around pleasure to work with.

10/10 recommend to all my colleagues!

Hot Leathers
United States
11 months using the app
May 15, 2024

We love Lifetimely! The app is user friendly and it's so nice to have all things LTV in one place. The Lifetimely team (shoutout Mitchel!) is always quick to answer any questions or even jump on a meeting to talk It through. Highly recommend!

Campo Grande
United States
6 months using the app
May 21, 2024

This has been a game-changing app!

For a reasonable cost, I get the key insights I need to make important business decisions.

I can't recommend this app enough as it would benefit every eComm store to have it installed and review the data often.

Laird Superfood
United States
2 months using the app
Edited April 26, 2024

Great app, great support!

Nopeetstore
Finland
Over 5 years using the app
Edited June 21, 2025

Amazing product to calculate LTV. We use lifetimely to calculate our lifetime value. As well as our lifetime margin. It's made in products to understand the payback period of our customers versus using a spreadsheet. In two clicks in less than 10 seconds you can see exactly how long your payback period on your customers. Allowing you to make real-time marketing decisions around to spend. We use the manual import function to input our marketing spend and this allows us to accurately predict the exact payback date of every customer which allows us to protect our cash flows. The support is amazing and they will help you all the way. 1000% recommend

Coffee Capsules 2U NZ
New Zealand
Over 3 years using the app
Edited June 6, 2023

After trying 3 other profit dashboards, this tool is by far the best. There was a feature I thought was essential and after speaking to their team they added the feature within weeks. Very happy with this tool! Used it for a long time now but only recently took up the customer success offering from Mitchel and it has been brilliant.

Phox Water
United Kingdom
About 3 years using the app
June 12, 2024

Impossible to get a response from support. App has not worked all trial period, we cannot even view the dashboard.

House of Carats
United Kingdom
8 months using the app
Lifetimely.io replied July 30, 2024

Sorry to hear about your experience.

We had a look at your specific case, and your inquiry was replied to in just a few hours. We've also reached out several times to provide support with no success.

Would love you to get value from Lifetimely.

I recently joined as Head of Product. Feel free to reach me directly at jason@useamp.com if you want to chat.

Jase -- Head of Product, Lifetimely