LimeChat: WhatsApp Support+AI

One of the best platforms I have ever used.

The platform is tech but feels human like because of the exceptional CSM team. Nikhil and Sridhar are great and are always so helpful and accommodating.

The UI/UX is absolutely seamless, very easy to understand and use.

I am very happy with my experience; I am working at a global FMCG brand and have integrated Limechat with all my brands.

It has completely negated my need for other platforms for reaching out to my user base.

The platform is constantly evolving and getting better day by day.

A must have for every business.

Lime Chat exceeded our expectations! Their onboarding process was flawless with Veena and Ananya, and their platform has revolutionized our AI Click Chat bot along with WhatsApp broadcast message.
Proactive, responsive, and knowledgeable, their team delivers exceptional results. We've seen significant improvements in automating WhatsApp cart abandonment msg and carousal broadcast msg with an uptick of 118 ROAS . Highly recommend Lime Chat - they're a game-changer!

We started out with Limechat for their support platform and soon subscribed to their Gen AI chatbot and Marketing Suite as well. Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs.

The AI chatbot has also streamlined our presales process to a large extent by providing accurate information regarding our products’ usage, maintenance & health benefits which was a huge roadblock for our customers to complete their purchase.

A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!

Amazing team. What I loved is the ownership of the team to make it successful. Some pre-designed journeys could be there as in Improvemnt

We have been using whatsapp for more than 6 months , now we can see improvement in revenue of our website with the team support/ continuous meetings/ new challenges /trainings.
Bhavya's contribution in aligning many thimgs/ added new intiatives in our business model had really helped us.

We have been using LC for our Whatsapp requirements since a while now and we have seen them grow and utilise our feedback for improving their product consistently.

Having said that the one thing that set's them apart for us is the hand holding and proactive attitude that our PoC Sridhar has for us. He is available at our beck and call 24/7 and is just as invested in our growth journey as us. He has also taken the initiative for certain interventions for us infact.

All in all the account management has been seamless.

- Great Dashboard, Clean & Simple UI
- Hands on support, kudos to Mannan
- Complete suite for whatsapp commerce
- Helped us in conversing with our customers very efficiently and touchbase with them with campaigns and journeys
- New Features are rolled out frequently, team is always trying to better the product as per the current market needs

We have started using LIMECHAT for our fashion brand Wabi Sabi Styles and I must say the experience has been great.

The app has helped us to increase my sales through its abandoned cart recovery feature and the chatbot has been very helpful in answering customer queries in real-time.

Everything [process was completed on time and especially the support provided by Arya Lambe was excellent. Recommended app for every business

Recently on boarded LimeChat a month ago and so far, the experience with the Onboarding Team has been very pleasant. All the roadblocks were cleared promptly and special mention to Arya, our Onboarding Manager for being patient and thorough.

LC is constantly upgrading the UI/UX and the team also sets up basic automations for you, both of which are much appreciated.

Requesting the team to make every aspect of the LC bot a no code tool so it's easier to control from the front end.

We have been using using Limechat for Bot and it has significantly helped with customer experience in last 2 months