Reviews (1,553)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through its effective product recommendation engine. It's noted for its ease of setup and customization options. Customer support, particularly from staff members like Will, Reymond, Frederick, and Michelle, is frequently praised. Features such as upselling, cross-selling, and detailed analytics are valued for enhancing product visibility and tracking trends without slowing down website performance. Merchants appreciate its ability to improve customer experience and increase sales.

January 31, 2018

I've just setup the app, so waiting to see how it performed. Setup was super easy and the support team was great. They made all the changes I requested really quickly and the app looks great in my shop.

Oh My Cat Shop
Canada
Almost 5 years using the app
September 11, 2018

great app and amazing technology. Easy to set up, amazing service and helpful insights. The shop looks very professional and we get the best recommendations to our shoppers!

Lemonade gallery
United States
Almost 5 years using the app
September 22, 2023

I was a little worried about pricing when we first started using Limespot a few years ago, but I thought I would give it a try and cancel if it didn't help. Instantly our sales increased dramatically! Limespot did an A/B testing on our site to figure out what worked the best and we are still killing it! I have had a few questions along the way using the chat link and Limespot has gotten back to me within minutes every time, even late at night when they are off work. We are very happy and will continue using Limespot, and hopefully keep killing it!! Thanks Gillian for your help tonight! Very responsive, sweet and helpful!

Boho Beach Hut
United States
Over 4 years using the app
LimeSpot replied September 26, 2023

Your review has put a big smile on our faces! Thank you for sharing your positive experience with our app (and with Gillian!) and spreading the word.

March 9, 2021

I'm so impressed with their customer service response! Any time I need some help they are right on it!

Blue Steel Jewelry
United States
Over 4 years using the app
LimeSpot replied March 9, 2021

Thanks a lot for your positive experience with LimeSpot! ❤️

November 1, 2018

The service given by Michael when we asked about formatting the Personalizer boxes was excellent. He also gave us links to guides to help us in the future with configuring other aspects of the app.

Our Silk products website is a little unusual in that we have a trade and retail section with two different price bands for the same product with the trade price only visible after login with a trade account, and we hope Personalizer will boost the retail side of our business, since it can't yet be applied to both.

Its a great start!

Fox & Chave
United Kingdom
Over 4 years using the app
June 12, 2017

Great little app. Easy to install. High ROI.

Scepter
United States
Over 4 years using the app
June 14, 2020

Always excellent customer service. I had wrote to support about a short downtime & was replied back to by Reymond no more than 15 minutes later on a Sunday. Awesome

TFC&H Co.
United States
Over 4 years using the app
LimeSpot replied June 15, 2020

We put customer experience and satisfaction as our priority. Thank you for taking the time to leave us a great review.

October 14, 2020

This app is all you need to increase your aov and the customer support is as fast as light speed when it comes to helping you with any thing on the app! Thank's a lot!

Club de Brodeuses
United States
Over 4 years using the app
LimeSpot replied October 14, 2020

Thank you so much for the splendid review. ✨

July 28, 2017

This a great and very useful app for any online store. It shows much needed information of products that most customers don't even know we offer. It is a great way to promote certain product types, brands, styles. Real easy to use and any questions you have, the support team is quick to answer and are very helpful. Would recommend this app to anyone looking to show more variety of the products they offer on your website.

Pro Image Sports At The Mall Of America
United States
Over 4 years using the app
September 1, 2015

Very nicely run app. Easy to install and is a very nice additional feature to the website.

Sparkling Collectibles
United States
Over 4 years using the app