LimeSpot AI Bundles & Upsells

LimeSpot AI Bundles & Upsells

Reviews (1,537)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations, noting increased sales and customer engagement. They appreciate its easy setup, extensive customization, and features like "complete the look" and "frequently bought together." The responsive support team is praised for their effectiveness in resolving issues and tailoring the app to specific needs. Additionally, it offers detailed analytics to track the effectiveness of recommendations.

Edited July 25, 2022

The support team is helpful in resolving my problem. The new PAYG plan is more fair in terms of charging us based on the real sales driven by the app. Will continue to review how this app is doing for the store.

My Dearest
Australia
Almost 4 years using the app
November 4, 2017

Very responsive and helpful to queries. And time is critical in any business. Keep up the great work team Limespot! :)

Kelvin.C
onlybrown.com

Onlybrown
Singapore
Almost 2 years using the app
Edited October 5, 2020

useful app. I'd been a customer for over a year and they quietly changed their pricing model to something more confusing. Customer service is helpful though.

Art Bloom
United States
Over 1 year using the app
LimeSpot replied March 28, 2019

Art Bloom team - Thanks for being a long term customer. We did roll out new pricing but we did not move anyone to the new pricing plan -- it's an explicit opt in including details about the tiers and price points. If you feel you ended up there in error please reach out via our website chat or at support@limespot.com and we can make the appropriate adjustments. We'd love to have you back!

May 26, 2017

Have had a good experience with the support team - always get back to me and make suggestion to improve the functionality of the app. will be keeping this one

Macaroon Collection
South Africa
Over 1 year using the app
February 3, 2015

Great vision behind this app! Easy to install and the new administration panel is very user friendly. You won't find a better support team. It's fun being part of a leading edge app like this.

Classic Marine
Canada
Over 1 year using the app
September 8, 2016

Good solid app which has certainly increased our revenues - recommend!

Personalised Gift Solutions
United Kingdom
About 1 year using the app
October 6, 2021

I use this app to help drive more sales in my store and it has helped and the support is fantastic, always around when you need them and resolves the issue at hand quickly.

Pail Rabbit
Australia
About 1 year using the app
LimeSpot replied October 6, 2021

Thank you for your positive experience and we are sure we'll be able to make this a 5-star review real soon! :D

November 4, 2016

I have had this app for the last 12 months and I like that they are constantly improving and adding things. Love the new Upsell Crossell section!
Only complaint and reason for 4 stars and not 5 that the help section could be better. The app is relatively complex and I found it difficult to work out how to change certain things and bulk editing can be a challenge.
On the plus side, support has been amazing!!!

Beach Life Australia
Australia
11 months using the app
September 27, 2017

We have been using the App for a few months now and it is quite a good one.

Ibd Medical
Australia
9 months using the app
August 26, 2021

Less than a month after installing, this app has already paid for itself! I love that you can place recommendations on so many pages throughout your site (product page, cart, collections page, etc) and you have a lot of different recommendation types to choose from (frequently bought together, recently viewed, etc). The analytics section of the backend is also super helpful--not only can you see each widget's performance, but you can also see how it stacks up against standard navigation.
Only reason I didn't give the app 5 stars is because I've run into some issues with the placement of the widgets on my site. The app doesn't seem to play well with other apps or any custom-coding you have on your site. That being said, the developers are very quick to respond and have even resolved issues I didn't notice until they brought it up.

More Birds
United States
8 months using the app
LimeSpot replied August 27, 2021

Thank you for your detailed review and we are sorry we missed the mark on placement of the widgets. Our support team is always here to help. Keep in mind that when dealing with multiple apps, there is always going to be conflict but we do our best to accommodate all apps and custom coding.