Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

April 16, 2020

Loving the app so far. Great and fast support. Had a quick help from support agent to fix add to cart button design.

Small Dogs Academy
Australia
About 2 months using the app
LimeSpot replied April 16, 2020

Happy to hear that you love our app and quick support! We are glad we solved your customization design request! Don't hesitate to reach out whenever you need help.

February 21, 2017

Finding a free cross/up-sell app that was good wasn't easy. When I found LimeSpot I had to try it because my store looked bland and was less convenient without one. The app looks very nice and is very customizable. The support team will quickly help you if there's any problems with it. 5 stars for quality and service.

Lyricapparel
Canada
About 2 months using the app
July 18, 2020

Technical support (I'm looking at you, Michael!) has been speedy, and efficient. I've asked for a few tweaks to the app, and it was all done to my specifications.
I'm still on a trial period, but I love the fact that these guys take each request seriously, even though I'm currently a non-paying customer!
Great job, guys, will definitely give a shout-out any chance I get!

Butterknife Folk
Singapore
About 2 months using the app
LimeSpot replied July 20, 2020

Thanks for such an awesome review! We know you will get many upsells with our app. Our support team is always here to help!

March 7, 2017

Awesome app, and absolutely amazing support.

Baltic Domini
Lithuania
About 2 months using the app
November 4, 2016

I have had this app for the last 12 months and I like that they are constantly improving and adding things. Love the new Upsell Crossell section!
Only complaint and reason for 4 stars and not 5 that the help section could be better. The app is relatively complex and I found it difficult to work out how to change certain things and bulk editing can be a challenge.
On the plus side, support has been amazing!!!

Beach Life Australia
Australia
Over 3 years using the app
September 19, 2015

Extremely powerful app, increasing the conversion rate and making the site look more alive. 2 min to install, 1 min to update and accurate suggestions. All of that for FREE. Really great

Greenlifesg
Singapore
About 2 months using the app
March 9, 2021

Awesome customer service! Frederic helped me with my three stores :) I recommend this app for every store.

Divinity Girl
Spain
About 2 months using the app
LimeSpot replied March 9, 2021

Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!

May 12, 2021

Fantastic app and even better support! This app has everything you're missing from your store, don't delay, install today!

Tommy's Toy Chest
United Kingdom
About 2 months using the app
LimeSpot replied May 12, 2021

Thank you for your support! We really appreciate it!

December 14, 2017

Simply THE BEST! Great UI, very easy to navigate through and to implement your up-sell/cross-sell strategies. It also has a very useful visual map/guide of every section of your store to better understand what type of up-sell to use etc. Everything is build very precisely and to drive more sells. But the best part is their customer support (thanks Anahita!) Absolutely amazing... I had some CSS related issues and because i am a seller, not a coder had to ask for help... Well, i got everything fixed before they even got back to me... I'm really impressed! I received a completely understandable and full step-by-step explanation of how it was done and why, what i need to do if i need to change something else ahead in time. Highly recommended app and service! Thanks LimeSpot!!

Dizzydizzigns
Bulgaria
About 2 months using the app
April 7, 2017

We have seen a increase in our conversion rate and revenue with LimeSpot. The support is also great. Its a definite app for someone looking to scale your online business.

Hobbytoys
India
About 2 months using the app