Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

August 7, 2015

Awesome app. Ties in well with my theme. Great support with fast response.

Coke Bottle Cartel Uk
United Kingdom
About 1 month using the app
September 30, 2015

Excellent App. The " Most Popular Items" and the "Recently Viewed" feature is very good, as is the Related Items on the Product pages. I find the feature much more sophisticated than the similar built in feature that comes with most of the Shopify Themes, There are many ways to "tweak" which products are recommended and which appear in the most popular section which is great for Up Sell and Cross Sell opportunities, however a little bit more technical skills are required to figure out all of these settings! All I do know is that my sales have increased as a result of using the most basic features of this App. I am excited to see an even greater increase when I am able to figure out the more advanced features :-)

The Crystal Healing Shop
United Kingdom
About 1 month using the app
June 21, 2017

This works really great! I can't imagine having a store without it. Easy to implement, easy to use dashboard. A must have for e-commerce!

Shopity Shopper
Norway
About 1 month using the app
June 28, 2017

Great app and the support is 10/10. I recommend it 100%. Stephanie was very kind to us and listened to all of our concerns.

Sunnysmile
Hong Kong SAR
About 1 month using the app
May 2, 2018

Great app very easy to integrate and great support! Recommended

Veganbydesign
Lithuania
About 1 month using the app
June 29, 2021

Great service, great support, help within minutes! Thank you, Mike! I recommend LimeSpot to everybody.

Risch Shoes
Switzerland
About 1 month using the app
LimeSpot replied July 7, 2021

Thank you for your support!

September 19, 2020

this is by far the best app, ive try many and this is superb, the support is outstanding, always available and change everything what we want. keep good wwork, thanks FREDERICK!

Bijuz
Portugal
About 1 month using the app
LimeSpot replied September 28, 2020

Thank you very much for your positive feedback! Frederick is pleased to hear your satisfaction with his support.

Edited August 26, 2018

I have loved this app up until the point where the recommendations loaded before our collections distorting our shop view totally. When I contacted the Lime Spot support team about the issue they implemented bugs on my shopify store destroying all links on the product pages including the ADD TO CART button!! Hours spent with Shopify support and 5 days not being able to sell as nobody could use the Add to Cart button.... Still discovering additional damage as they also changed my blog page and you guessed it, none of the links work anymore....
Edit 12 months later:
I have upgraded from a previous 1* review to a 3* review for the personal support provided in the last week. The team at Limespot have been responsive and also fixed the last remaining issues implemented on my store 12 months ago and refunded some of the fees paid. These actions were appreciated as a gesture of goodwill and that they are a company which takes responsibility for mistakes made. Ryanna from their team has been especially supportive, thank you!
I wished all this would have happened a bit earlier though, a shame really as they seem to be a motivated team!

Beach Life Australia De
Austria
Over 2 years using the app
February 16, 2018

I was struggling to find a way to organize some of the features on my site the way I wanted to after installing the app. I reached out to the customer support by messaging directly from the website and got an instantly reply from Leo, who is one of their customer support team members. He was very helpful and patient with all of my requests despite the fact I needed help with multiple different things. Thank you so much for your help Leo. You're awesome!

Discount Weightlifting
Canada
About 1 month using the app
Edited June 9, 2017

The tool is very good. Integration is easy. Configuration is relatively easy and very powerful.
We had a problem with low image quality and the great support fixed it within a day!

Rocka Nutrition
Germany
About 1 month using the app