Reviews (1,553)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through its effective product recommendation engine. It's noted for its ease of setup and customization options. Customer support, particularly from staff members like Will, Reymond, Frederick, and Michelle, is frequently praised. Features such as upselling, cross-selling, and detailed analytics are valued for enhancing product visibility and tracking trends without slowing down website performance. Merchants appreciate its ability to improve customer experience and increase sales.

November 4, 2015

never heard back from support plus The app totally froze our mobile site! otherwise was super awesome on a computer!

Print Liberation
United States
2 days using the app
March 4, 2019

Frederick helped me a lot with setting this app up on my website and making sure it fits the theme! Still currently trying this out and. Looks promising, and awesome customer support! :)

Les Tribés
Norway
2 days using the app
LimeSpot replied March 11, 2019

Thank you for your review. Frederick is delighted to hear that you are happy with his support! :D

January 11, 2017

The recommended products blend in seamlessly with my theme and the rest of the website - Marc offers excellent and timely customer service, and was happy to tweak and customise things for me

The Design Edit
Australia
2 days using the app
May 27, 2020

I think this app is just what I am looking for. Customer Service resolved a detail issue very quickly. Happy so far!

Top Notch Gift Shop
United States
2 days using the app
LimeSpot replied May 27, 2020

Thank you for sharing your positive experience with the community!

April 16, 2020

Great app - and when I got stuck on a few details, the support were very helpful and dealt with it in good time. Thank you.

Ant Design Gifts
United Kingdom
2 days using the app
LimeSpot replied April 16, 2020

Thank you for your review. Our support team is always here to help!

March 25, 2020

Huge massive thank you to Michael for his help setting up the design for me. It was 3am and he answered within minutes and set it all up. Super helpful and cheery. Thank you so much!

Delune
United Kingdom
2 days using the app
LimeSpot replied March 25, 2020

Michael is delighted to hear that you were so happy with his support. Our customer success team is always here to help. Thanks!

July 9, 2017

Great app for affordable price

Babechild
United States
1 day using the app
February 21, 2019

Excellent service well pleased, I like how respectful they are , i would recomend this to anyone.

MavenCollasei
Canada
1 day using the app
November 23, 2018

Michelle was an absolute beauty to deal with. Super helpful
thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

VogGadgets.com
United Kingdom
1 day using the app
Edited May 6, 2015

Frustrated with the following aspects so I uninstalled. They contacted me with regards to my review so I have raised the rating. Hopefully they will fix the issues.

1) Causes site to slow down to unusable unacceptable speeds

2) Installs a huge number of snippets and files that are NOT removed when uninstalled.

3) Installs CSS that is NOT removed when uninstalled

4) After going in and manually uninstalling the massive trail left behind I had limespot caused Liquid errors trying to bring up the deleted limespot snippets which I had to get assistance from tech support to search for and remove from numerous other files.

Vapetodoor
United States
1 day using the app