LimeSpot Personalizer

POOR CUSTOMER SERVICE. THIS COMPANY WILL HARASS YOU WITH EMAILS THROUGHOUT YOUR TRAIL PERIOD WHICH IS A COMPLETE TURN OFF. WHEN YOU REQUEST TO HAVE THEM STOP EMAILING YOU, THEY SAY NO - RYANNA AND THEIR SUPPORT TEAM DO NOT PROVIDE YOU ANY TYPE OF CUSTOMER SERVICE AND WOULD PREFER TO HARASS YOU SO YOU CAN PAY FOR THEIR PRODUCT. I HAVE NO INTENTION ON PAYING FOR THIS APP AFTER MY TRIAL AND INSTEAD USING A DIFFERENT APP BASED OFF RYANNA TELLING ME SHE WOULD NOT STOP SENDING ME EMAILS. HOW TACKY CAN A COMPANY BE? TASTELESS WHICH COMPLETELY TRUMPS WHAT THEIR APP DOES. I WOULD LEAVE ZERO STARS IF I COULD.

We would have been very happy with this App, if it was not full of bugs, the support not completely absent, and if they were not trying in every way to get a cut of your sales without actually doing anything.
■ The good things first: their product presentation actually is better than the one we had before for suggestions.
■ The bugs: their similar product recommendations are shown in a carousel which, if the navigation arrows are clicked, redirects to a 404 page. Wonderful shopper experience.
■ The absent support: We sent 2 different messages to notify them of this issue but got no response in a week.
■ The "trying to catch some of your revenue without doing anything": The support was prompt to contact us instead to recommend some "improvements" they made, where they would replace the product listings on our website with their listings every time they could (with their buggy experience), so that they can take a cut on our sales since all sales have to go through their product listing.

It's a good app. I would recommend. It's just not for me. There are a few extra features I would like. E.g. a simple minimalist theme (like no pictures and just text for example), and the frequently bought box, just doesn't visually fit with my particular store. Plus it doesn't look like it sums up the product costs in the frequently bought box. All these are specific to my particular store. You may not need these extra features. So it may be the app for you.

Just endless problems
and no interest at all from the staff to solve it
(just generic repeating of standard instructions you can find in
the help files, even if it doesn't address your complaint/issues)

1) related items didn't work..at all,
despite being the simplest thing that apps like these can do.
Didn't show items from the same collections,
nor with the same tags. Had to manually go to each and every single
product and assign items..which takes ages and defeats the purpose
of this app (let alone an AI smart app like this)

2) not responsive, shows ugly scroll bars and no arrow navigation
(saw this on other people's sites as well, not just mine)

3) AFAIK, no simple quick way to add or remove a section on
all pages (all has to be done manually per page)

4) shows products you've set to unavailable in your store anyways...

5) loads slow

6) sometimes doesn't show the item's images, until after you
browse through the carousel

7) leaves theme code behind after uninstalling (and emptying cache)

May work for you, but for me this was a disaster, despite
looking promising.

How can i change the language of this app?

Good app it seems!

Personalizer does exactly what I need it to and support was OUTSTANDING! Thanks, LimeSpot!

the app is working fine. just make sure to follow the instructions when you uninstalled them. the css markup doesn't align nicely with the Brooklyn theme

I installed this app and the store looked good. However the problem started prior to me going live. The app was failing by duplicating listings, at different prices, some had descriptions from my suppliers and others had images that were missing. On top of this my default currency was GBP but the app advertised everything in USD!! After uninstalling and reinstalling several times and discussing these issues with their technical team. At first they were responsive but then I couldn't get hold of them once they realized they had a serious problem and didn't know how to resolve it.I still haven't heard off them after uninstalling for the final time. I would warn you all that this app is unstable and unpredictable and needs further development in my opinion. You Have Been Warned!!!

Estoy muy contento de usar esta app, veo que es muy funcional y ofrecen decenas de variaciones para utilizar. Recomiendo

never heard back from support plus The app totally froze our mobile site! otherwise was super awesome on a computer!