Reviews (1,555)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

Edited October 5, 2020

useful app. I'd been a customer for over a year and they quietly changed their pricing model to something more confusing. Customer service is helpful though.

Art Bloom
United States
Almost 2 years using the app
LimeSpot replied March 28, 2019

Art Bloom team - Thanks for being a long term customer. We did roll out new pricing but we did not move anyone to the new pricing plan -- it's an explicit opt in including details about the tiers and price points. If you feel you ended up there in error please reach out via our website chat or at support@limespot.com and we can make the appropriate adjustments. We'd love to have you back!

August 26, 2021

Less than a month after installing, this app has already paid for itself! I love that you can place recommendations on so many pages throughout your site (product page, cart, collections page, etc) and you have a lot of different recommendation types to choose from (frequently bought together, recently viewed, etc). The analytics section of the backend is also super helpful--not only can you see each widget's performance, but you can also see how it stacks up against standard navigation.
Only reason I didn't give the app 5 stars is because I've run into some issues with the placement of the widgets on my site. The app doesn't seem to play well with other apps or any custom-coding you have on your site. That being said, the developers are very quick to respond and have even resolved issues I didn't notice until they brought it up.

More Birds
United States
Over 1 year using the app
LimeSpot replied August 27, 2021

Thank you for your detailed review and we are sorry we missed the mark on placement of the widgets. Our support team is always here to help. Keep in mind that when dealing with multiple apps, there is always going to be conflict but we do our best to accommodate all apps and custom coding.

September 27, 2017

We have been using the App for a few months now and it is quite a good one.

Ibd Medical
Australia
Over 1 year using the app
May 26, 2017

Have had a good experience with the support team - always get back to me and make suggestion to improve the functionality of the app. will be keeping this one

Macaroon Collection
South Africa
Over 1 year using the app
September 28, 2018

Its a fantastic app. Hoping for increased conversion with this one. So far looks good. Kudos to the dev and support team.

Knotty Koncepts
India
About 1 year using the app
Edited October 13, 2017

Good app. Great service. Nice combination of curated and automated recommendations for my AR Parts websitesite: AR15 Discounts

Ar15discounts
United States
About 1 year using the app
March 26, 2019

A little bit complicated for some details (just my opinion) but the customer service is very helpfull! Good app.

E-thnic Beauty
France
12 months using the app
LimeSpot replied March 28, 2019

Thank you so much for taking the time to leave us a review! We're glad to hear that our support team has been helpful. Feel free to reach out to us any time if you have any more questions. :)

Edited December 6, 2019

i like the app, if any problems appear they will help you instantly. mike is the best dude ever you can get help from

Rewind Retro Clothing
Germany
12 months using the app
LimeSpot replied November 14, 2019

We are glad you like our app. Our support team is here to help 24/7!

Edited September 4, 2018

Honest Review.
These guys are solid. And the help-team provides fast on hand support to customizing your page the way you need it. For a free App, there is none other around like it, that gets the job done as they do. Would be 5 star if the recommended boxes had like a free sandbox mode to just put anywhere. However I could understand that is two stones from a miracle coding wise, so i'll suffice.
Highly Recommended.

Gamer Garb
United States
10 months using the app
June 20, 2017

Some of the best customer service out there! Responsive, personable team who's happy to help anytime.

My only wish is the tool be more user friendly. The dashboard is a little bulky and requires manual product syncs too often (easy, but not intuitive). I'll continue using the service, and look forward to these improvements.

Thanks for everything!

Eden And Heirloom
United States
9 months using the app