Reviews (1,545)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product recommendations and potential to boost sales. It effectively showcases product variations and related items, blending automated suggestions with merchant control. The support team is noted for their quick responses and help with visual customizations. Merchants have seen significant sales growth, with one reporting a 22% increase. The app also offers detailed customer behavior analytics. Its cost-effective pricing model is based on the revenue it generates.

July 24, 2023

people who work in support are not helpful, I was deceived for $ 18, they pretended that it was not their fault, admitted to wrongly charging the fee, and now they do not want to withdraw it, because, as they say, they cannot

I advise against installing this app, there are only problems with it, they will charge money and disregard you

Fluffy Cats
Poland
19 days using the app
LimeSpot replied July 31, 2023

Our Customer Service Specialist has been communicating with you about this issue privately, and we assure you that your $18 will be refunded once posted. Our Service Specialist is watching your account daily and will process the refund from our end as quickly as possible.

We understand that you were attempting to use our app in your “test store. However, because the store does not have official Shopify development store status, you were charged $18 when your free trial period ended.

Shopify is the payment processor for all Shopify apps, meaning we are subject to their processes. Shopify will notify a merchant of a charge long before the charge is “posted” for the Shopify app. This means that while we understand you were charged $18, we have to wait for Shopify to “post” the charge before we can see the charge and issue a refund.

We understand that you have tried to contact Shopify about this charge, and we have, but we are still waiting for their response. At this point, the best course of action would be to wait for the charge to post, and as soon as it does, we can issue the refund.

September 13, 2023

Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!

PureClean Performance
United States
6 minutes using the app
LimeSpot replied September 18, 2023

We apologize for any confusion.

LimeSpot is a recommendation and merchandising tool. While our recommendation boxes appear in your Shopify store’s public-facing interface when you publish them, out-of-the-box, we do not alter the behavior of your cart or other basic website functionality.

Given that you had LimeSpot installed for about 7 minutes, there was no time for your team to make any custom modifications that could have caused this issue. LimeSpot did not cause the glitch with your cart plus/minus buttons.

However, we would like to help you to use LimeSpot. We have contacted you privately to offer assistance and help to optimize your LimeSpot recommendation boxes.

We hope we can move past this confusion, collaborating closely with you to enhance the growth of your brand.

August 26, 2015

Can't recommend LimeSpot highly enough. Eric who heads up their customer service teams is awesome and provides top notch service worthy of any $69+ / month paid app.

Specifically the team did a custom installation for me as the initial installation caused a few layout issues with my theme. They even cleaned up some up existing code (not part of LimeSpot) to get everything looking and running smoothly.

As far at the actual app, it works great and looks great. Recently viewed products, recommended products and related products. Makes navigation through your site easier and increases page views, hopefully allowing your customer of find what they are looking for or something which catches their eye.

Download and install LimeSpot...end of story!

Mailbox Big Box
United States
Almost 9 years using the app
November 22, 2017

A wonderful app we've used for more than a year. We had a technical issue after the recent dashboard upgrade and it was solved in less than a day. Great support and impressive results.

Editions Hj
France
Almost 9 years using the app
Edited November 4, 2016

This is a Great App. LimeSpot has driven 27.78% of my online store revenue since the app was installed.
The staff is very friendly and responsive to my needs and concerns.

Annia,
NyeasParty.com

Nyeas Party Store
United States
Over 8 years using the app
August 10, 2015

So far this app has been great. Very easy to set up and has worked seamlessly across all devices. Customers are using it and it is generating sales

First Choice Cricket
United States
Over 7 years using the app
July 31, 2018

Great app. Very personalized and really helps in bring in those big sales. Would highly recommend this app for anyone looking to get more products seen throughout their website!

Zomb Blades
United States
Over 7 years using the app
October 9, 2015

This app is really driving product views and adds to cart! Love it!

Ga4ga
United States
Over 7 years using the app
July 9, 2018

Excellent app with great, very responsive support. I had an issue involving needing some help with setting up the way our Upsell box presented its variable product information. The issue was resolved within 24 hours (via the help of Michelle on their support team), and it was exactly the way I wanted it. Very helpful. Thank you!

Madebycleo
United States
About 7 years using the app
Edited July 28, 2017

After i installed Limespot to Shirtoopia the images were a bit blurry, so i reached out customer support and Stephanie fixed that issue in a second! Such a breeze!
This app is a must have for every shop. It keeps customers browsing on your shop until they will make a purchase.

App installs with just few clicks and it looks so beautiful in my shop! I installed the app yesterday and today i have one sale already trough Limespot!

Also you can see which products are trending on your store and the analytics are just crazy good in depth.
A Must have app for shure. Thank you!

Shirtoopia
United States
Almost 7 years using the app