Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

September 11, 2019

The app gets pretty pricey once you start bringing in a lot of revenue as they take a percentage of the sales that the app generates for you.

That being said, there isn't a better app on the market for what we use it for. It gives great targeted recommendations, and the support has been really good when we need any help. Cross selling individual products is also a breeze, which was the main reason we got this app in the first place. All the extra widgets it has are just a bonus. We have used this app for a couple years now and have been fully satisfied.

Sparkle In Pink
United States
Almost 2 years using the app
LimeSpot replied September 11, 2019

Thanks for your honest feedback! We are really grateful that you have been with us for a few years now and that your experience has been positive. 😊

Regarding our pricing, we hear our customers about this and are actually in the process of changing our pricing model to better match the needs of all types of stores. We're committed to bringing more value to our customers with new product features, new integrations, better algorithms, pricing changes, and much more. Really appreciate the time you took to share your opinion.

February 16, 2021

Excellent app, very easy to use. Customer service is excellent, I am very happy with this app - in fact all my websites use this app - a must have

JOYLLIA
Luxembourg
Almost 2 years using the app
LimeSpot replied February 16, 2021

Thank you for taking the time to give your feedback. We really appreciate it.

February 24, 2017

Great app, even better support! I would highly recommend this app!!

Pure People
South Africa
Almost 2 years using the app
October 23, 2017

Not only is this a great app that performs exactly as it claims to do, the customer support is also superb. We needed some customisation and found the support to be very quick and helpful. Our requests were also implemented perfectly. Excellent all round. Highly recommend.

Pretty Kitty Fashion
United Kingdom
Almost 2 years using the app
April 18, 2018

Great app, helps us sell way more than before. Support is amazing!

Wodfitters
United States
Almost 2 years using the app
April 24, 2018

Very cool app.

It's a little difficult to use at first, you have to spend time in there. For example to turn off sections that you don't want to show there's no delete button so you have to search through all the settings until you find the off switch.

But customer support was great and Leo was really helpful helping me with margin issues!

Oohlalaaart
United States
Almost 2 years using the app
July 17, 2018

Fast and friendly support. One of the best apps in shopify store

Three Snails
United States
Almost 2 years using the app
October 22, 2019

This app works really well. And the suggestions they give on best practices boosted my conversion through the app by 10%! Also, the customers service is spot on. They resolved an issue of the app not appearing on the same day. Great all round!

EarthBits
United Kingdom
Almost 2 years using the app
LimeSpot replied October 22, 2019

Wow it's awesome that your store saw a 10% conversion rate increase by using our best practices! We know you'll continue to see great results with our app. Our customer support team is always here to help 24/7 should you have any further questions. Thanks for your praise!

March 6, 2018

Really great app, and most of all, a fantastic technical support !
I had a translation issue, I couldn't translate all the word in the "Debut" theme.

Problem solved very quickly by Stephanie with a line of code !

This very little issue now solved, this app is really doing a great job, with many possibilities of customizations.

Keep up the good work !

Monsieur Miniatures
France
Almost 2 years using the app
March 28, 2017

Absolutely a most for any eCommerce.

Even through the basic features, you can get amazing results!

Thanks for everything.

Zoob Gear Shop
United States
Almost 2 years using the app