Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

December 21, 2019

Great app. Really pleased with their amazing support, it was lightning fast and my problem was solved in a matter of minutes. Great work.

Haruko Kotori
Slovenia
Over 1 year using the app
LimeSpot replied December 23, 2019

Thanks for the lovely words. Happy selling during the holiday season!

August 29, 2018

We've gone through a few up-sell apps in the past. Each not meeting our full expectations. LimeSpot so far has been what we've been looking for because of these reasons:
• user friendly interface
• outstanding customer support (some of the best I've encountered with a Shopify app)
• fits seamlessly with the look and feel of our website
• easy to setup
• increases revenue

One area I'd like to see improvements on is visibility in their reporting. We'd like to have visibility to attribution on the order level. We feel this is especially important as it determines the fees collected for their service.

The Joy Factory 3
United States
Over 1 year using the app
September 5, 2015

It was a seamless integration. Definately getting more product views and love the recently view products and fits with my theme. Thank you Limespot.Great work

Rebel Road 2
South Africa
Over 1 year using the app
August 10, 2017

Fantastic app! This is THE app to get for product recommendations, and at the time of writing the only one that provides all of these features without charging a % of revenue earned.

The installation is 100% plug and play and the end result just WORKS. After installing, roughly 25% of our total store revenue is now generated through this app - however carefully analyzing the metrics implies that we're only really seeing about a 10% lift in revenue at most - so the main benefit is ease of use, and removing barriers to purchase.

My biggest complaint is that customizing so it matches your theme isn't necessarily easy or logical. They offer a free customizing service, but it only gets you so far - I had to spend another 8-12h applying additional customizations, and it's still not a 100% match. We have various product ribbons that we apply to product images for sale, clearance, our rewards program and for our wholesale channel, and these will not apply within the rendered recommendation boxes without hours of in depth coding. Also, discounted prices based on customer tag for our rewards program and wholesale are not rendered within the boxes, a big irritation.

Also, it doesn't have any other integrations - this SHOULD connect with google analytics and shopify/yotpo reviews to help inform their recommendation algorithm. For example, I track and attach products viewed / added to cart & not purchased to all orders, and have noticed trends that are not picked up by Limespot.

Lastly, you should be able to apply upsell/cross-sell items based on collection - not just individual products. This feature is essentially useless unless you have only a few products, or have countless hours to input these overrides.

All these complaints aside, we are totally sold on this product, particularly because the support is so fantastic. $50 may be a reasonable amount to spend on an app, but the revenue it generates is well worth it!

Rampart Corp
Canada
Over 1 year using the app
January 26, 2018

When you can set and forget an app and still get 17% sales lift, that's a good day. Great support, easy to install and can't wait to use the full features of the app in our upcoming busy season. Thanks.

I Love Road Cycling
United States
Over 1 year using the app
April 28, 2023

I am very happy with the app but I am even more happy with the support.
Everything is customized on request and time is taken.
At this point thanks to Frederick, great support!!

VOICE OF THE ANIMALS
Switzerland
Over 1 year using the app
March 19, 2017

We are using Limespot app in our ecommerce store and so far we have had a good experience with it. The plugin overcomes some of the limitations that we had in our store - thanks for that! Love the targeted recommendations that this app offers.

ANB Mart Online Shopping Australia - www.anbmart.com.au

Anbmart
Australia
Over 1 year using the app
July 4, 2018

I've been using this for over a year with great results. I recently changed theme which caused some issues, I sent a support ticket and the guys were all over it and had it fixed in no time. Super product, and super support.

Great Guitar Gifts
Ireland
Over 1 year using the app
November 30, 2016

Great App! Keep up the good work!

Universalenailsupplies Com
United States
Over 1 year using the app
June 4, 2015

This is an essential app. Not only is it free, it is responsive, looks professional and works seamlessly with my website. The best thing about this app is the support / programming team behind it. They were quick to respond to any issues that I had, and are constantly improving the features that this app has to offer while keeping it free. Highly recommended.

Faisal Fashion Fabrics - Designer Salwar Kameez, Dresses and Saris
United Kingdom
Over 1 year using the app