Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

June 18, 2017

This app is awesome. Was skeptical at first but it has helped increase conversions. Will definitely recommend this app for any ecommerce website. Check it out in action www.thehalloweenspot.com

The Halloween Spot
United States
Over 1 year using the app
September 23, 2015

Great app for those using themes which do not have a great native related products feature.

Theplayground
Australia
Over 1 year using the app
March 4, 2017

This is one of the BEST if not the best apps on Shopify hands down. This app has helped make our store look so much more "legit" and we can really stand proudly next to well known competitors. Awesome, clean layout and easy to use in the backend. Thank you Limespot for providing such a genius app!

Sin City Wigs
United States
Over 1 year using the app
June 29, 2018

Quick and responsive customer support. Highly recommended!

Pennett Co
Malaysia
Over 1 year using the app
July 20, 2018

Great Job, Thank you For Michelle

Doubleneeds
United States
Over 1 year using the app
Edited September 3, 2020

** Update **
We arrived at a good arrangement that makes sense for both side. At the end of the day, we want to operate the site under a model that fuel the growth in sales.

** Update **
Had a long call with Michelle from their team and really discuss the concern over how the pricing model and its impact on a high growth store. Their team is taking is feedback to the relevant party

The application is a well made. The pricing model will give you a heart attack.

When you sign you, you have to watch out for a few things:
1. You should really know your monthly revenue for the entire year and know that your sales spike will trigger upgrade. Also this revenue based model does not account for returns you have, let's say if you have huge spike, then huge return volume. Your pricing tier will jump. Our jumped from $30 to $180 due to a run away winner.

2. Charges on performance is a nice term but they are billing on performance of total revenue. That might or might not be directly correlated to having reco and suggestion feature on the site. For example, we have increased our direct response ad spend and thus the sales. From the metrics presented, Limespot only attributed 10% of the sales to themselves. Limespot charges more when the revenue increases, The logical question here is whether the 10% scales along with the increase in ads spend which drives the revenue

3. Auto upgrade. This sounds nice in theory. But you don't have the option to pause the app. As your marketing team increase their spend to increase revenue, you are also looking at a huge bill from Limespot because they would auto upgrade your tier based on the top line revenue.

All in all, the app is robust and reco logic is great. I am not a fan of the lack of user's choice on upgrade and how the fee is tie to sales which is not 100% directly correlated to the impact brought by Limespot

Kozuguru
United States
Over 1 year using the app
LimeSpot replied August 12, 2020

We are pleased to announce that we have worked with the customer to resolve their pricing concerns and they are now a paying customer.

March 10, 2017

Seamless app that increases sales! Super!

Graham And Rollins Va
United States
Over 1 year using the app
January 19, 2018

By far, one of the most pleasant post-installation app support experience we ever had with shopify apps. The LimeSpot app is very useful and innovatively productive for our store. You can customize it to fit to your store theme etc,... VERY HAPPY WITH THE SUPPORT TEAM!

Lamporia Com
United States
Over 1 year using the app
Edited November 5, 2018

Very fast support via the chat. Michelle helped us resolve some issue with manual sync of products collection. Very easy learning curve to get the app working for cross-sell/upsell. Easy to hide unwanted products from promotion. Gives us the flexibility to upsell items per category. Michelle showed us how to modify the BUY button appearance and mouse hover actions. Super easy to edit this in the custom code styling screen. Also we can add custom JavaScripts to modify the actions for the carousel slider. Michelle is one of the best customer support reps ever! She really goes the extra mile to help us. Awesome!

Fancii & Co.
Canada
Over 1 year using the app
July 20, 2016

Recommended App to grow your Online Shop result.
Not only that but also Ryanna gives fast feedback and as well solution to our issues, which very practical and helpful.

Paez Fi
Finland
Over 1 year using the app