Reviews (1,553)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through its effective product recommendation engine. It's noted for its ease of setup and customization options. Customer support, particularly from staff members like Will, Reymond, Frederick, and Michelle, is frequently praised. Features such as upselling, cross-selling, and detailed analytics are valued for enhancing product visibility and tracking trends without slowing down website performance. Merchants appreciate its ability to improve customer experience and increase sales.

May 31, 2017

This app is amazing and the customer support is incredible! Definitely a must-have for every e-commerce site!

Cake Beauty Us
Canada
Over 7 years using the app
July 9, 2018

Excellent app with great, very responsive support. I had an issue involving needing some help with setting up the way our Upsell box presented its variable product information. The issue was resolved within 24 hours (via the help of Michelle on their support team), and it was exactly the way I wanted it. Very helpful. Thank you!

Madebycleo
United States
About 7 years using the app
Edited July 28, 2017

After i installed Limespot to Shirtoopia the images were a bit blurry, so i reached out customer support and Stephanie fixed that issue in a second! Such a breeze!
This app is a must have for every shop. It keeps customers browsing on your shop until they will make a purchase.

App installs with just few clicks and it looks so beautiful in my shop! I installed the app yesterday and today i have one sale already trough Limespot!

Also you can see which products are trending on your store and the analytics are just crazy good in depth.
A Must have app for shure. Thank you!

Shirtoopia
United States
Almost 7 years using the app
July 13, 2017

The interface is visually simple but powerful once you're using it.

Finch Swimwear
Australia
Almost 7 years using the app
August 2, 2017

Love this app, a great tool for making shopping so much easier for our customers. Speedy customer service also, thanks!

Marble Swimwear
United Kingdom
Almost 7 years using the app
Edited December 15, 2018

Great tech support, and super prompt! The app does exactly what its supposed to. Best part is that their charging basis, its very good for starters. Loads very fast as well, retaining the speed of loading time. Giving them full 5 stars as they seem to recommend pretty accurately when it comes to similar items (which it didn't earlier , and they took my feedback and it's visibly changed!). Possibly the best app for any store to get.

Edgability
India
Over 6 years using the app
January 9, 2017

So far so good.... Great customer service. Still learning how to do little tweaks to make it perfect but they've been very helpful in leading me through ways to do this. Seems like a very user friendly system and a great price compared to others that cost way more!

Bachelorette Superstore
United States
Over 6 years using the app
September 8, 2016

Good solid app which has certainly increased our revenues - recommend!

Personalised Gift Solutions
United Kingdom
Over 6 years using the app
January 2, 2022

I have used the App for a while now and was so surprised to see the amount they were charging based on my stores revenue. I have written to support a few times now, and all I get is a link to change my plan since my store was apparently on the old structure? I have tried doing this and it still doesn't work. No help from Support with this matter and I am very disappointed since I have been using the app for many years. I have removed it as I don't want to pay for something that isn't working for me at this moment.

Educational Toy Shop Online and STEM Supplies Store | KidzInc Australia
Australia
Over 6 years using the app
LimeSpot replied January 4, 2022

Thanks for letting us know about your experience. We are very sorry to hear this and it is of utmost importance to sort out. Our team reached out directly —we're looking forward to hopping on a call with you to assist in any way we can.

It's our goal to make every customer delighted by LimeSpot—we are looking forward to addressing your concern and getting you back up and running with LimeSpot!

Edited July 27, 2023

Another project "completed"!
I think we have been running this App for 8 or 10 years now. We have gone through many different theme projects together.
Good job on the last project. Keep up the good work.
Cheers
The Abbey Collection

The Abbey Collection
Canada
Over 6 years using the app
LimeSpot replied July 31, 2023

Your continued use of our app and your positive feedback is incredibly uplifting! We can't thank you enough for sharing your positive experience with others.