LimeSpot AI Bundles AI Upsells

LimeSpot AI Bundles AI Upsells

Reviews (521)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and customer engagement through AI-driven product recommendations. They appreciate the customizable upsell and cross-sell options, valuable analytics for identifying trending items, and the ability to manually tailor suggestions. The app is noted for its easy installation and responsive support team that aids in customization and troubleshooting, enhancing its utility for online stores.

September 13, 2023

Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!

PureClean Performance
United States
6 minutes using the app
LimeSpot replied September 18, 2023

We apologize for any confusion.

LimeSpot is a recommendation and merchandising tool. While our recommendation boxes appear in your Shopify store’s public-facing interface when you publish them, out-of-the-box, we do not alter the behavior of your cart or other basic website functionality.

Given that you had LimeSpot installed for about 7 minutes, there was no time for your team to make any custom modifications that could have caused this issue. LimeSpot did not cause the glitch with your cart plus/minus buttons.

However, we would like to help you to use LimeSpot. We have contacted you privately to offer assistance and help to optimize your LimeSpot recommendation boxes.

We hope we can move past this confusion, collaborating closely with you to enhance the growth of your brand.

July 14, 2025

Super helpful team! Love the app

Watch Shopping
Canada
July 3, 2025

Skorupka Store
Poland
August 28, 2024

Will is a great supporter of the Team! He helped me very quick to optimize the Shop cart. Also his knowledge I just like to recommend.

Thanks to Will and the Team.!

HUGANDLOVE
Germany
About 1 month using the app
August 9, 2023

Great support, thank you Reymond! I came with the topic of changing the code and although it was not easy, my problem was solved even better than I expected! very friendly and professional contact; App is intuitive and works as expected

Neatness Essentials
Poland
About 24 hours using the app
LimeSpot replied August 10, 2023

Thank you so much for posting such a wonderful review. We truly appreciate your kind words and support! (Reymond is also thrilled!)

July 24, 2023

people who work in support are not helpful, I was deceived for $ 18, they pretended that it was not their fault, admitted to wrongly charging the fee, and now they do not want to withdraw it, because, as they say, they cannot

I advise against installing this app, there are only problems with it, they will charge money and disregard you

Fluffy Cats
Poland
19 days using the app
LimeSpot replied July 31, 2023

Our Customer Service Specialist has been communicating with you about this issue privately, and we assure you that your $18 will be refunded once posted. Our Service Specialist is watching your account daily and will process the refund from our end as quickly as possible.

We understand that you were attempting to use our app in your “test store. However, because the store does not have official Shopify development store status, you were charged $18 when your free trial period ended.

Shopify is the payment processor for all Shopify apps, meaning we are subject to their processes. Shopify will notify a merchant of a charge long before the charge is “posted” for the Shopify app. This means that while we understand you were charged $18, we have to wait for Shopify to “post” the charge before we can see the charge and issue a refund.

We understand that you have tried to contact Shopify about this charge, and we have, but we are still waiting for their response. At this point, the best course of action would be to wait for the charge to post, and as soon as it does, we can issue the refund.

March 30, 2023

Reymond best support ever! Helped me really much with my problems. GG Reymond MVP. Did some coding and answered all my questions.

RAVELIGION
Germany
13 days using the app
January 10, 2023

Great communication with support, helps with everything. Now i am writing to score 100 words to complete review and just waisted your 5 sec. have a good day.

Mine Wrist
Poland
About 8 hours using the app
December 28, 2022

Good support!
Quick response support.
I had the problem of forgetting to cancel my Limespot payment when the Shopify store was closed. After a while of reopening I contacted Limespot to suggest that it should be free for me during the closure of the store. And they have listened and acknowledged the documents that I have provided.

milyxishop
Vietnam
7 months using the app
December 12, 2022

Top Problem solving with Reymond, he is helping you with any Question and Change for the Design also working just in time with you together!

PlantPrints
Germany
About 3 hours using the app
November 8, 2022

Super, schnell und sehr kompetent! Mein Problem war sofort gelöst, ich empfehle immer gerne wieder.

Alohana4you
Switzerland
8 days using the app
July 8, 2022

App is great. Making money while I sleep, :-) The customer service is gold! Give it a try, and you will love it!

Kiddieradise
Poland
1 day using the app
LimeSpot replied July 15, 2022

Yes, looks like you are already seeing a great ROI from the product recommendations and cross selling modules - thanks for the kind words!

Edited June 20, 2022

Totally misleading charging structure. I also am reporting this to Shopify. Be warned - we had been charged 900 dollars per month for several months more than advertised!!! Do not install this app!!!!

Babytrends2015
Germany
Over 6 years using the app
May 18, 2022

I've not long installed this app but the support team are fantastic. I look forward to seeing the results!

Aids 4 Mobility
United Kingdom
About 3 hours using the app
April 25, 2022

Great Customer Service! Needed Help to change the placement and the Support did it for me in a few minutes. Thank You!

ravetopia
Germany
8 months using the app
LimeSpot replied July 15, 2022

Happy we could help with your product recommendation placements, they look great!

April 6, 2022

Quick + helpful customer service. Best support I've received for a Shopify App out of the many we've tried during the build process- s/o to Frederick!

Alula
United States
2 days using the app
LimeSpot replied July 15, 2022

Thank you for your review- so happy Frederick could get your product recommendations looking the way you wanted!

March 30, 2022

Really clever, well thought out app. So much of the work is done and they even customised it to the look and feel of my site. Customer support is excellent. Worth every penny.

waggyandbarky.com
United Kingdom
About 1 hour using the app
LimeSpot replied July 19, 2022

We try most of the work for you, but we are always happy to customize all the recommendations to your site, just the way you want. Thank you for your review kind words and the positive review!

February 21, 2022

This App do what it should do and have a very good support.
In a few minutes my question was solved !

INGODITRUST©
Germany
18 days using the app
LimeSpot replied July 19, 2022

Glad we were able to customize the You May Like and Frequently Bought Together upsell recommendations for you, and thank you for your review!

February 17, 2022

The app works at it should and offers a flexibility to adjust all settings according to your store need. Support team is very helpful and response very quickly.

BabyLeeuw
Netherlands
3 days using the app
LimeSpot replied July 19, 2022

So happy to hear how you are enjoying the fully customized product recommendations! Thank you for your review.

February 8, 2022

I really like this app it helps so much!! The Support ist very quick and always helpful. Very good app + support

Scifi Nation
Germany
About 2 years using the app
LimeSpot replied July 19, 2022

We love hearing how well our cross selling and upselling product recommendations are performing for our customers! Thank you for your review.

December 9, 2021

These guys got great customer care. They do all the work for you, don't hesitate to engage with them on the chat box. So far the best and most effective shopify app that one can use to increase sales.

Goth UnderWorld
United States
About 3 hours using the app
LimeSpot replied December 10, 2021

Thank you very much for your kind review! We're always hear to help so don't hesitate to reach out if you have any more questions. :)

Edited November 24, 2021

I am using this app for the last few months. it is a great app and the support is just excellent. if any problem comes, they are just a msg away to solve your problem.

BlumEarth
India
5 months using the app
LimeSpot replied November 24, 2021

We really appreciate your feedback and glad you have a positive experience with LimeSpot and our support team.

November 22, 2021

a very helpful app...
the support is great. they respond very quickly and resolved the problem very quickly. I recommend it...

Weinschenke
Germany
3 months using the app
LimeSpot replied November 23, 2021

Thank you for the lovely review!

November 19, 2021

We have used the app for many years. It looks good in our webshop and the service is very good. You get answer fast.

Dysvik Clothing
Norway
About 1 year using the app
LimeSpot replied November 19, 2021

Thank you very much for liking our app and being a loyal customer for many years!

November 12, 2021

Limepsot is the best product recommendation app in the market. I'm a big fan since I've used it on 2 other stores before. Their support team is top notch and Michael have gone above and beyond to make sure that the widgets are customized to my store design and placed it exactly where I need it to be placed on my store. Thank you very much for the awesome app and support :)

shoofkeda
Egypt
2 months using the app
LimeSpot replied November 15, 2021

We are so happy to hear that you are such a big fan of LimeSpot! Thank you for your positive experience with us and mentioning Michael. Looking forward to our continued success!

November 11, 2021

Great app and the customer service (raymond) was very kind and now everything works perfect. Thank youuuu

Trailblazer Germany
Germany
3 days using the app
LimeSpot replied November 11, 2021

Thank you for your support and mentioning Reymond! :D

November 10, 2021

Amazing support for the app so far, need more time to determine how well the ROI is but so far great helpful support

DailyPuzzles
Australia
8 days using the app
LimeSpot replied November 10, 2021

Thank you very much for the 5-star review.

October 29, 2021

Great Support, Great App. This App helps me a lot to have better results and better navigation on my website.

Technoarts 🖤
Germany
About 2 months using the app
LimeSpot replied October 29, 2021

Thank you for your support. 🖤

October 21, 2021

Great experience so far. Excellent support and very easy to setup. Would highly recommend this app .

YoshTrend
United States
About 2 months using the app
LimeSpot replied October 21, 2021

Thank you for your stellar experience with us!

October 13, 2021

Very fast and good communication. The Team helps you to design your store.
I think we will work good together in the future.

Gamingislife
Germany
3 days using the app
LimeSpot replied October 13, 2021

Thank you so much for the 5-star review and we look forward to business together.

September 20, 2021

The best support out there! Response time is very quick and the app ist just working amazing! Its perfect!

TOTOLOV
Germany
About 2 hours using the app
LimeSpot replied September 20, 2021

Thank you for your support and we are glad you think our app is amazing.

August 27, 2021

very friendly and fast support. app works great :). you should really install this app to increase your aov

mommyandchild
Germany
About 1 hour using the app
LimeSpot replied August 27, 2021

Thanks so much for your support and glad your AOV increased!

August 26, 2021

Less than a month after installing, this app has already paid for itself! I love that you can place recommendations on so many pages throughout your site (product page, cart, collections page, etc) and you have a lot of different recommendation types to choose from (frequently bought together, recently viewed, etc). The analytics section of the backend is also super helpful--not only can you see each widget's performance, but you can also see how it stacks up against standard navigation.
Only reason I didn't give the app 5 stars is because I've run into some issues with the placement of the widgets on my site. The app doesn't seem to play well with other apps or any custom-coding you have on your site. That being said, the developers are very quick to respond and have even resolved issues I didn't notice until they brought it up.

More Birds
United States
8 months using the app
LimeSpot replied August 27, 2021

Thank you for your detailed review and we are sorry we missed the mark on placement of the widgets. Our support team is always here to help. Keep in mind that when dealing with multiple apps, there is always going to be conflict but we do our best to accommodate all apps and custom coding.

August 19, 2021

Perfect support from Raymond. He answer quickly and fixed all my problems in minutes. I recommend using him!

Www.iPet.dk
Denmark
3 days using the app
LimeSpot replied August 19, 2021

Thanks for your lovely review of our support member, Reymond!

August 18, 2021

great customer support and service they provide would 100 percent recommend to a friend and or family

Jelic
United Kingdom
3 months using the app
LimeSpot replied August 18, 2021

Thank you very much for your recommendation.

June 25, 2021

Very useful app and great support. I've had a problem with my products loading and support was really quick to solve the problem. I can recommend this app!

White Swimwear
Belgium
3 months using the app
LimeSpot replied June 28, 2021

Thank you for the support. :)

June 24, 2021

Very very useful app. It has many different settings and possibilities. It boosted my Sales 12% up after a few days of using and im sure it will boost it even higher in future. The support is unbelievable fast and very reliable. High recommendation

ZAPFGOLD
Germany
13 days using the app
LimeSpot replied June 24, 2021

We are so happy to hear that your sales went up 12% after using our app! Thank you for your recommendation!

June 12, 2021

The app itself is very nice! I have been using it for my store since the past few months but was not getting conversions as desired. I got in touch with their support (Mr Fredrick) who openly helped me out to the extent of making changes to the plugin to make it fit my stores theme. It took him 20 minutes, and he got the job done totally free of cost!!
Overall, I was more than glad to have chosen Limespot, not just because of its functionality, but because they charge less than competing apps [Wiser etc] and also because their support is top notch! Great team, great support & very helpful overall! 10/10 from my end

HighStreet Pakistan
United Arab Emirates
4 months using the app
LimeSpot replied June 14, 2021

Thank you for the wonderful review and for taking the time to share your feedback with LimeSpot. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

June 1, 2021

Super support!!! So hard to find the app that has a customer support team that is willing to help. LimeSport has fast and good support team. Thank you so much

dogloverscenter.com
United States
About 1 hour using the app
LimeSpot replied June 2, 2021

Thank you so much for your positive experience with us!

May 26, 2021

很好用的一款软件,里面有包含很多的功能,例如最近浏览,加购等很人性化的一款软件,客服也是十分的热情,给他一个问题,他能迅速帮你解决,效率很高。以后如果有需要的话,还会继续使用这款软件,希望做的越来越好

olight.korea
Hong Kong SAR
10 days using the app
LimeSpot replied May 27, 2021

谢谢您的支持。 我们知道您将通过我们的服务获得更多的加售!

May 12, 2021

Fantastic app and even better support! This app has everything you're missing from your store, don't delay, install today!

Tommy's Toy Chest
United Kingdom
8 days using the app
LimeSpot replied May 12, 2021

Thank you for your support! We really appreciate it!

May 10, 2021

Sehr gute App um Reduzierte Artikel sehr gut hervorzuheben und den kompletten Shop perfekt zu designen und nachdem ich einen selbstverschuldeten Fehler gemacht habe wurde mir von dem super Support sofort geholfen!

Nordgötter
Germany
17 days using the app
LimeSpot replied May 10, 2021

Thank you for the positive review.

March 13, 2021

Very quick and good support! The app is very effective and has a great price for all the functions. I would highly appreciate a new feature to allow incentives/ discounts for up- and cross selling products

UNMILK
Germany
1 day using the app
LimeSpot replied March 13, 2021

Thanks so much for your review! That feature is still in the pipeline, we appreciate your patience. :)

March 9, 2021

I'm so impressed with their customer service response! Any time I need some help they are right on it!

Blue Steel Jewelry
United States
Over 4 years using the app
LimeSpot replied March 9, 2021

Thanks a lot for your positive experience with LimeSpot! ❤️

March 9, 2021

Awesome customer service! Frederic helped me with my three stores :) I recommend this app for every store.

Divinity Girl
Spain
2 days using the app
LimeSpot replied March 9, 2021

Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!

February 17, 2021

I used this app for product recommendation like in Amazon. I really liked their pay per sale business model. I wish they continue and I will try their new monthly subscription with google ads campaign.

Mondosol shop
Norway
Almost 2 years using the app
LimeSpot replied February 17, 2021

Thank you for being a loyal customer. I'm glad you like our business model! Looking forward to having you try out our new product - Shopping Ads!

February 16, 2021

Excellent app, very easy to use. Customer service is excellent, I am very happy with this app - in fact all my websites use this app - a must have

JOYLLIA
Luxembourg
About 16 hours using the app
LimeSpot replied February 16, 2021

Thank you for taking the time to give your feedback. We really appreciate it.

February 14, 2021

Online support reply quickly, friendly.
Also, this app is easy to use.
Recommended. Recommended. A+++

Global Outlet Store
Australia
6 days using the app
LimeSpot replied February 16, 2021

Thank you for the 5-stars! Hope to see you again soon!

February 12, 2021

Have used this app for a month now, great ROI and superb customer service from Frederick! Will highly recommend for any merchants!

Tinderbox Kids
Denmark
About 1 month using the app
LimeSpot replied February 12, 2021

Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!

February 5, 2021

LimeSpot is a great app and they offer a great support too, which responds immediately. Highly recommended!

Handcraft Coffee
Germany
About 2 years using the app
LimeSpot replied February 5, 2021

Thanks so much for your lovely review! :D

January 20, 2021

Great app. Better customer support. Keeps our visitors really engaged with personalized 1:1 content.

Veoguau
Argentina
19 days using the app
LimeSpot replied January 20, 2021

Happy to hear we could help! Thanks for your 5-star review.