Reviews (1,554)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

October 15, 2014

Great App. Unique solution and very easy to install. I particularly liked the plug-n-play integration into my existing store design, full-page personalization and excellent related product recommendations. I was able to offer my online shoppers a personalized shopping experience within minutes. I highly recommend it.

Hemp & Company
Canada
About 5 years using the app
May 5, 2020

I received an outstanding customer service from Frederick today. My issue was resolved within 30 minutes. He went above and beyond making some minor changes to match the store's theme. Great job, thank you! - MerryBath.com

Merry Bath
United States
Almost 5 years using the app
LimeSpot replied May 5, 2020

It is our pleasure to help you! Your store is looking great now. Thank you for your positive experience!

February 2, 2016

Great App and very good customer service!

Another Dimension Toys
United States
Almost 5 years using the app
July 5, 2018

Nice looking features on this app. Add a lot the site appearance, works very quickly.
Ask Michelle for support, and she answered faster than I do, was helpful.

Shower Of Curtains
Israel
Almost 5 years using the app
Edited June 27, 2018

This app is fantastic. Not only does it do exactly what I need it to, but the support staff is great. Months after installing the app I changed themes and the support staff reinstalled the app, and helped remove a piece of the new theme that I didn't need because their app did a better job doing.

Update 6-27-18 The support continues to amaze. Needed an install on a new theme and they set it up perfect.

Wyatt128
United States
Almost 5 years using the app
January 31, 2018

I've just setup the app, so waiting to see how it performed. Setup was super easy and the support team was great. They made all the changes I requested really quickly and the app looks great in my shop.

Oh My Cat Shop
Canada
Almost 5 years using the app
September 11, 2018

great app and amazing technology. Easy to set up, amazing service and helpful insights. The shop looks very professional and we get the best recommendations to our shoppers!

Lemonade gallery
United States
Almost 5 years using the app
September 22, 2023

I was a little worried about pricing when we first started using Limespot a few years ago, but I thought I would give it a try and cancel if it didn't help. Instantly our sales increased dramatically! Limespot did an A/B testing on our site to figure out what worked the best and we are still killing it! I have had a few questions along the way using the chat link and Limespot has gotten back to me within minutes every time, even late at night when they are off work. We are very happy and will continue using Limespot, and hopefully keep killing it!! Thanks Gillian for your help tonight! Very responsive, sweet and helpful!

Boho Beach Hut
United States
Over 4 years using the app
LimeSpot replied September 26, 2023

Your review has put a big smile on our faces! Thank you for sharing your positive experience with our app (and with Gillian!) and spreading the word.

March 9, 2021

I'm so impressed with their customer service response! Any time I need some help they are right on it!

Blue Steel Jewelry
United States
Over 4 years using the app
LimeSpot replied March 9, 2021

Thanks a lot for your positive experience with LimeSpot! ❤️

November 1, 2018

The service given by Michael when we asked about formatting the Personalizer boxes was excellent. He also gave us links to guides to help us in the future with configuring other aspects of the app.

Our Silk products website is a little unusual in that we have a trade and retail section with two different price bands for the same product with the trade price only visible after login with a trade account, and we hope Personalizer will boost the retail side of our business, since it can't yet be applied to both.

Its a great start!

Fox & Chave
United Kingdom
Over 4 years using the app