LimeSpot Personalizer , 1,544 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    1.4K
  • 3% of ratings are 4 stars
    46
  • 1% of ratings are 3 stars
    13
  • 0% of ratings are 2 stars
    6
  • 3% of ratings are 1 stars
    39
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product recommendations and potential to boost sales. It effectively showcases product variations and related items, blending automated suggestions with merchant control. The support team is noted for their quick responses and help with visual customizations. Merchants have seen significant sales growth, with one reporting a 22% increase. The app also offers detailed customer behavior analytics. Its cost-effective pricing model is based on the revenue it generates.

August 21, 2020

I have been researching different apps that will create smarter cross-sell and upsell recommendations for my customers. The reviews for LimeSpot look great, support is great and responsive and based features the app seems like is can work great.

I was about to choose a subscription level and was shocked to see how much I would be charged based on my sales volume. Like said in a previous comment, I don't think it really makes sense to pay LimeSpot a premium fee based on my revenue when LimeSpot is not what is contributing to the revenue.

I'm hoping that LimeSpot will reconsider its revenue model for higher volume stores to something more fair and equitable for both parties. Upsells are very important of my business model and I would love to use this application.

souk + SEPIA
United States
14 days using the app
LimeSpot replied August 21, 2020

Thank you for your feedback. We are pleased to hear that you are happy with our support and features. We take our customers' reviews very seriously and have forwarded your concerns to our management team for further consideration. Looking forward to business with you in the future!

March 15, 2020

It's a good app. I would recommend. It's just not for me. There are a few extra features I would like. E.g. a simple minimalist theme (like no pictures and just text for example), and the frequently bought box, just doesn't visually fit with my particular store. Plus it doesn't look like it sums up the product costs in the frequently bought box. All these are specific to my particular store. You may not need these extra features. So it may be the app for you.

My Furry Playmate
United Kingdom
9 days using the app
LimeSpot replied March 16, 2020

Thank you for taking the time to leave us a review and feedback. We're sorry to hear that our app did not work out for your store. We really appreciate that you gave our app another shot. Our product team is constantly pushing out new features and our engineers are already working on making a bundle feature like the one you described to offer more customizations to our customers! So please stay tuned and check back at a future date to see if you would like to install our app again. Take care!

Edited May 6, 2015

Frustrated with the following aspects so I uninstalled. They contacted me with regards to my review so I have raised the rating. Hopefully they will fix the issues.

1) Causes site to slow down to unusable unacceptable speeds

2) Installs a huge number of snippets and files that are NOT removed when uninstalled.

3) Installs CSS that is NOT removed when uninstalled

4) After going in and manually uninstalling the massive trail left behind I had limespot caused Liquid errors trying to bring up the deleted limespot snippets which I had to get assistance from tech support to search for and remove from numerous other files.

Vapetodoor
United States
1 day using the app
2
2