Reviews (1,553)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through its effective product recommendation engine. It's noted for its ease of setup and customization options. Customer support, particularly from staff members like Will, Reymond, Frederick, and Michelle, is frequently praised. Features such as upselling, cross-selling, and detailed analytics are valued for enhancing product visibility and tracking trends without slowing down website performance. Merchants appreciate its ability to improve customer experience and increase sales.
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Good solid app which has certainly increased our revenues - recommend!
I ran into a couple of problems early on, but the support was there and they provided a quick and custom solution. A great app on the whole for better understanding your customers and their requirements
The support team is helpful in resolving my problem. The new PAYG plan is more fair in terms of charging us based on the real sales driven by the app. Will continue to review how this app is doing for the store.
Great vision behind this app! Easy to install and the new administration panel is very user friendly. You won't find a better support team. It's fun being part of a leading edge app like this.
I have had this app for the last 12 months and I like that they are constantly improving and adding things. Love the new Upsell Crossell section!
Only complaint and reason for 4 stars and not 5 that the help section could be better. The app is relatively complex and I found it difficult to work out how to change certain things and bulk editing can be a challenge.
On the plus side, support has been amazing!!!
Pros:
- Looks great
- Easy customization (they did most of it for me)
- Nice amount of features
- Excellent customer service
- I believe it has increased revenue
Cons:
- The summary does not work for my site so I can't see how good it's been working or not. I like the app and believe it leads to sales as a few do get reported but my shop numbers and numbers in the app dashboard are always completely different. They were looking into it when I first installed but it seems to still be an ongoing issue.
I would still recommend this app but really wish they could figure this issue out with my site.
Very responsive and helpful to queries. And time is critical in any business. Keep up the great work team Limespot! :)
Kelvin.C
onlybrown.com
Customer service is great - quick to respond and offer links to tutorials! I'd love to receive insight/suggestions on how I can further implement this app to improve my site.
Thanks for your review, and to answer your question- we have a great resource for suggestions and optimization ideas! Our idea guide can be found at: www.limespot.com/idea-guide - or feel free to reach out to our support team.
I use this app to help drive more sales in my store and it has helped and the support is fantastic, always around when you need them and resolves the issue at hand quickly.
Thank you for your positive experience and we are sure we'll be able to make this a 5-star review real soon! :D
Great app! Makes the website look better, I'm not sure if it drives much more