Reviews (91)

Overall rating
2.2
Counts per rating level
  • 34% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 38% of ratings are 1 stars
December 8, 2024

Spoke with Shopify over a week ago regarding all of the issues with security certificates and no one being able to access the site. I was told they are aware of the issue and they are looking at a fix time of 4 days… that was over a week ago. It’s very frustrating to not have your link work for customers/potential customers. Please fix it Shopify!!

M. Joseph Creations
United States
About 2 years using the app
November 2, 2024

If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.

The Lemurian Rose
United States
Over 2 years using the app
November 11, 2024

This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.

Amare Post Op Shop
United States
About 2 years using the app
October 12, 2024

It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed...

I even tried to uninstall and reinstall but it just errors out. thats great...

Lena Jane + Company
United States
Over 2 years using the app
November 22, 2024

Idea is great, but analytics not workings. For all the time really no data, I don't know which links I need to remove and which to keep. Please fix that ASAP. But thanks that you've fixed links updating module, now it fast.

BBProjects
United States
3 months using the app
October 19, 2024

my link stop working

Medrano The Jewelers
United States
Over 1 year using the app
October 18, 2024

No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.

Tienda Wowma
Colombia
Almost 2 years using the app
December 2, 2024

Actually impossible to log in to this platform. Nightmare for teams.

SuperFeast
Australia
Over 2 years using the app
September 23, 2024

app does not work. what does it do?

GoKarts USA®
United States
About 2 years using the app
August 28, 2024

ery glitchy... Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.

Varja Ositas
France
3 months using the app