Reviews (409)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing multi-channel sales efficiency, particularly praising its bulk listing and inventory synchronization features that prevent overselling. The user-friendly design and intuitive interfaces simplify complex tasks, while the responsive support team is noted for their expertise and near 24/7 availability. It's valued for competitive pricing and powerful features, making it a useful tool for expanding online sales.

October 27, 2024

I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.

VivianFongDesignsLLC
United States
About 1 year using the app
November 21, 2024

5-star support. Far superior to Marketplace Connect support, CEDCommerce, and Amazon Integration Plus.

Unfortunately, we had to uninstall the app because it is not capable of syncing customer data (name, address, phone) from Amazon orders to Shopify. We were told we had to manually copy and paste the data for each order.

Nutmeg Games
United States
4 days using the app
October 24, 2024

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

Charming Beads
United Kingdom
About 4 hours using the app
April 1, 2024

If you have a high SKU count, I do not recommend you go anywhere near this app.

It's been a horrific couple of weeks trying to sync just Amazon to Shopify, let alone multiple sales platforms.

We are still selling items at our Shopify prices on Amazon, where they should be marked up to account for Amazons fees and postage as per the pricing rules we have applied in App. Prices that show as £5 in LitCommerce selling on Amazon for £3 etc. Wish I'd never moved from my old setup.

Titan Cards Ltd
United Kingdom
23 days using the app
May 18, 2023

Not ready for primetime. It seems like a nice app, but I have to contact customer service every day because it just stops working. No reason. It wont sync shipments to eBay or Etsy consistently, and sometimes it takes over two hours to update to Etsy but they tell me that's "Normal." It might be ok for small sellers but if you have a lot of sales, just remember, you get what you pay for.

PringCor
United States
About 1 month using the app
October 30, 2022

The app interface looks nice and is easy to use, however the promise of shopify to ebay sync is a nightmare, i was advised it was a simple process (coming form the shopify ebay app) i have spend 3 days fixing unlinked, unsynced items, constantly need to double check ebay orders V shopify orders, tracking information does not flow from Shopify to ebay.... Support what can i say... their solution is to hold a moment (over chat) and they come back to your 15mins later with some excuse..... i am very dissapointed in this app and the functions need to be double checked all the time... Error messages are not clear..

tackleaddiction.com.au
Australia
21 days using the app
December 29, 2022

Looked promising at first. But after registering I noticed they do not support Amazon selling as advertised.

Shopboxdeals
Canada
2 minutes using the app