Reviews (952)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 9, 2026

Just starting using the app recently, after Shopify's own similar app stopped working. We probably should have looked at this one earlier. While there's some learning curve to re-learn how to do things from other apps, the controls are quite intuitive and easy to use. What really shines though is the tech support. Between simple things like not being able to find a couple settings, and harder things like tracking number integration, we have chatted with support several times and it's always been responsive, friendly, and ultimately helpful.

TFTOYS.CA
Canada
5 days using the app
September 5, 2026

We installed LitCommerce today, and within just two hours, we were up and running with 50 additional products on TikTok.

We had a few kinks during the setup process, but Phillip and Rachel from Customer Support were extremely helpful and resolved our issues quickly. They were very knowledgeable and clearly have strong domain expertise. I also appreciated that they listened to my feedback and were receptive to using it to improve the product moving forward.

Great experience so far. Thanks, LitCommerce!

Amazonas Foods
United States
About 10 hours using the app
September 3, 2026

I just installed this app and it seems to be one step above other apps and working with more details, and it is easier to understand and work with.
Lili my first of contact at support was very helpful and patient and explained and answered all my concerns and questions.
I am now linking our products with eBay and publish the ones that are not.
Thanks for offering this app.
The plan options could be improved to fit customer's need. I think if they offer better pricing they will attrack more customers, because I know some app are offered free, however they do not work as well as this app.

J.Valintin Men's Wear Legend
United States
3 months using the app
August 25, 2026

LitCommerce allowed our store to easily connect and manage our inventory across multiple channels including eBay and Shopify.

LitCommerce also provides quick, easy, and detailed customer support. Very pleased with this platform.

My Store
United States
13 days using the app
August 25, 2026

Absolutely phenomenal app and support! I spent over 4 years struggling with Codisto/Marketplace Connect without realizing there were better solutions out there. When Marketplace Connect completely stopped working (and their support didn't care), I went searching in desperation for something...anything...that would work.

I hurriedly scheduled demos from three different apps to evaluate. LitCommerce was the first to respond, and their initial contact included enough resources to explore it on my own. I installed it and started playing with it; two hours later I canceled my other two app demos.

It is well designed and intuitive enough that all I needed was a 5-minute intro video to start using it. In one afternoon, I transferred my entire catalog of around 350 items to LitCommerce, got all of my templates set up, and saw everything listed on eBay. Simple. Easy. Perfect. I ended the day by gleefully uninstalling Marketplace Connect. I normally don't make decisions this fast, but I was losing money, and needed a quick fix.

I had issues with two items which seemed like they were not updating correctly, so I contacted support. They jumped right on it, checked everything, and concluded that the items were submitted to eBay correctly. They did this in REAL TIME. The problem was on eBay's end; they were slow to update those two items. The next day both items were live and perfect with no further work needed from me or LitCommerce support.

Time is precious to a small business owner, and now I will need to spend much less of it getting my items listed on eBay! Highly recommended!

toycargeek
United States
3 days using the app
August 5, 2026

Great and simple to use user interface with clear instructions on the setup process.
We had complex queries for specific requirements of our Shopify store, and the support team were great at helping us diagnose a few self inflicted setup issues.
They even worked quickly to add a new feature to their app to help us with our requirements.
We're now looking to expand our use of LitCommerce to our other Shopify store as our experience has been so good.

Nemesis UK
United Kingdom
3 months using the app
July 30, 2026

This app so far has been a great integration tool for us, syncing quickly from multiple shops, and for a fraction of other apps I've used. I received help from Lily in the chat function to clear up some listing challenges I had in navigating listings on my first day. She made it easy to understand what I was missing and how to get everything loaded so I could just get back to making money.

Martel Music Store
United States
7 days using the app
July 24, 2026

Okay genuinely impressed with the service here. They did ask for a review but i genuinely wanted to write them something rather than just doing it because they asked.

Mona was exceptional at helping with my issue and whilst the application doesnt quite fit into the polaris style its easy to use (after some trial and error) and does exactly what I want it to do. Like, even does things that I thought it wouldn't like the template rules.

Well done guys and girls at Lit!

KewbzUK
United Kingdom
About 15 hours using the app
July 18, 2026

Five stars for the support team alone. I hit a connection error trying to link my Etsy shop during my trial, the kind of thing that usually turns into a week of copy-paste support replies. Not here. Rachel (one of their real, not AI agents) took point as they worked the problem across multiple days and multiple shifts, and every handoff was clean. Each new agent already knew the full history, so I never had to re-explain anything. They escalated it without me asking, kept me posted while they dug in (it turned out to be a bug on Etsy's side, not something they even caused), and followed up until we confirmed both of my stores were connected and working.

Rachel even walked me through getting my first import from the Etsy side linked up to make sure there were no issues after the connect was fixed.

I'm still early with the tool itself, but support is what I actually judge software on, because everything breaks eventually. These folks show up when it does.

Patch Fiend
United States
1 day using the app
July 3, 2026

This is a fantastic platform and the customer service available is top notch. If they don't have an answer they quickly escalate it to someone who can help and will do whatever it takes to get it resolved. The platform is smooth and easy to use and I highly recommend it x
Thanks Litcommerce for a great solution to channel selling - which I use for Shopify and eBay x

Naked Pear
Australia
About 2 months using the app