Reviews (431)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multiple online stores through a single dashboard, integrating seamlessly with major platforms and marketplaces. Key features include bulk listing, real-time inventory management, and automated order processing. The user-friendly interface and exceptional customer support, known for quick and knowledgeable responses, are particularly valued. This app is praised for enhancing productivity and streamlining eCommerce operations.

December 2, 2023

Customer service is excellent which make the app experience a breeze. Thank you

Beaditwearitloveit
United States
2 days using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

December 11, 2023

After trying out so many apps, finally that's one app works for us! The online chat & the agent reply almost instantly. The customer service is really superb. Very pleased with their service!!!

Dreampiece Educational Store
Australia
1 day using the app
LitCommerce replied January 2, 2024

Hi there,

Thank you so much for your kind words! We're so glad that LitCommerce works for you and you found our customer support helpful!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly, especially in your multichannel selling journey.

More than that, we're always looking for ways to improve our services, so we really appreciate your feedback.

Thank you once again for choosing LitCommerce! We hope you will remain satisfied with our tool for many years to come.

Sincerely,
The LitCommerce Team

November 1, 2023

I have been searching for a platform that checked all the boxes for what seemed like forever. Most of the things I needed would cost upwards of $80 a month and I just couldn't afford that. Upon using this platform there was a bit of a learning curve but the customer assistance is immediate. Louisa spent hours with me helping me iron out all the details (and this was in the middle of the night for her with the time difference). Having fast and helpful customer service in this world is worth more than money, as its saving me hours of trial and error on my end.

Roslyn Trading
United States
1 day using the app
LitCommerce replied December 24, 2023

Hi there,
Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce, our pricing, and that you found our team member - Louisa so helpful through your experience with us!

We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Louisa was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

June 20, 2023

I was incredibly pleased with the exceptional assistance provided by Ember and the LitCommerce team during the setup process. They exhibited impressive agility by patiently working with me until both sales channels were functioning smoothly, and they even went the extra mile to make customizations that perfectly met my needs.

Big River Hardware
United States
1 day using the app
LitCommerce replied August 24, 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that the process of integrating multiple platforms can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Ember was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

January 15, 2024

Best app we've used so far. Everything is clear and provides guiding tutorials. Customer support had been really helpful, especially Rachel who gave nice, quick and precise answers to any questions we've had :)

KJ STORE
Poland
About 21 hours using the app
March 14, 2023

This sync is user-friendly, and light years ahead of the others I have tested. In addition, with support, Ember has assisted with the implementation and promptly answered any questions. Could not be happier.

JLove Gallery
United States
About 10 hours using the app
July 6, 2023

I am just getting started with the LitCommerce app after trying another major integration app. I can already tell that LitCommerce is far superior, with a much more intuitive design and smoother glitch-free operation. Best of all, their customer support is the absolute best! Hanah just spent all the time we needed to get everything up and running, and was extremely knowledgeable, friendly and patient throughout the process. So far I would rate LitCommerce 10 out of 5 stars if I could!

Motor City Guitar
United States
About 9 hours using the app
LitCommerce replied August 24, 2023

Thank you so much for your kind words! We're so glad that you're satisfied with our app design and operation, and that you find Hanah's support so helpful.

Knowing platform integration can be a real challenge, we always try our best to provide our customers with the support they need to get everything up and running smoothly. We're glad that Hanah was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Hanah and the rest of the team.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come!

June 15, 2023

I was lost and an angel named Jessica helped me get back on track. Patience, Understanding, Knowledgeable, gently maneuvering me on a path I needed to go.
It could not have gone any better. Just fantastic. 5 stars is not enough credit for this individual. Thank You for everything.

All Dog Kennels
United States
About 9 hours using the app
LitCommerce replied August 24, 2023

Hi,

Thank you so much for your kind words! We're so glad you're enjoying LitCommerce and that you found our app helpful.

We know that multichannel selling can be challenging, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're glad that Jessica was able to take the time to answer all of your questions and help you get the most out of LitCommerce.

Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come.

Sincerely,
The LitCommerce Team

Edited November 30, 2022

I have not used this app for very long; just trying to configure it now, but I was given seven days extra for a trial, and the support is excellent!!
Ember is so friendly and helpful. Keep up the good work guys!!

leathercircle
Australia
About 3 hours using the app
January 2, 2023

I have spent so much time trying to find the right integration for my little store.

The Customer service is just so good. I am happy I can integrate my channels (Etsy and eBay Australia)

Very happy

Craftyroo
Australia
About 1 hour using the app