Reviews (473)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multi-channel listings across platforms like Etsy, eBay, and TikTok Shop. It's praised for its inventory syncing that prevents double sales and simplifies order tracking. The app is noted for its cost-effectiveness, user-friendly interface with templates and pricing recipes, reliable performance, and responsive customer support, making it a valuable tool for enhancing multi-channel sales management.

February 10, 2024

Capsized Eivissa
United Kingdom
2 months using the app
November 23, 2023

BOAS
Netherlands
28 days using the app
December 5, 2023

Piz Gourmet
Italy
About 2 hours using the app
Edited July 24, 2025

Before discovering LitCommerce, managing multichannels for my e-commerce business was nothing short of a tightrope walk. Today, it feels like I've been handed wings!

From the very first touchpoint, it was evident that this application was a cut above the rest. Not only does it intuitively and seamlessly bring all my channels under one accessible umbrella, but it has also significantly streamlined our workflow, boosting efficiency levels to an all-time high.

However, what truly sets this application apart is the stellar team behind it. I've encountered many customer support teams over the years, but none have come close to the dedication, professionalism, and sheer enthusiasm of the LitCommerce crew. Each member has displayed an unwavering commitment to assist, walking me through each query from A to Z with commendable patience. Their proactive approach, combined with a can-do attitude, has been invaluable. It's evident that they aren’t just doing a job — they're genuinely passionate about ensuring users have a top-tier experience. Not once did I hear a "no"; instead, they continuously went above and beyond, embodying the epitome of exceptional service.

In a digital age where genuine human connection often feels like a luxury, the LitCommerce team provides a refreshing juxtaposition. I wholeheartedly recommend this application to anyone seeking to elevate their e-commerce game. With its powerful features and an unbeatable support team, you'll wonder how you ever managed without it.

Thank you, LitCommerce, for revolutionizing the way we do business!

JewelbyMelis
United States
4 months using the app
LitCommerce replied October 6, 2023

Hi there,

We are so thrilled to hear your positive feedback about our LitCommerce while running your multichannel business.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. The LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way!

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

Edited July 24, 2025

Rating: (5/5)

LitCommerce is an outstanding app that has completely won me over. From its sleek interface to its seamless functionality, it's a joy to use. What truly stands out, is the remarkable customer service.

Navigating LitCommerce is a breeze; everything is intuitively placed for easy access. Whether you're exploring products or personalizing your settings, the app caters to your needs.

What sets LitCommerce apart is its exceptional customer service. The support team's responsiveness and friendliness are unparalleled. They swiftly resolved my queries, turning potential frustrations into positive experiences.

I encountered a technical glitch once, but the support team guided me through a solution with clear instructions, fixing the issue promptly.

LitCommerce not only delivers on its promises but also sets a benchmark for customer service. For an app that excels in both functionality and support, LitCommerce is the ultimate winner. Kudos to the LitCommerce team for their stellar work!

Wali's Paradise Limited

Wali's Paradise
United Kingdom
Over 1 year using the app
LitCommerce replied August 26, 2023

Hi there,

We are so thrilled to know that you are satisfied with our app navigation and customer service.

Your kind words are exactly what keep us pushing more boundaries and innovating our product every day. More than that, the LitCommerce team promise you to keep up the service that led to your satisfaction and we will always strive for excellence in every possible way.

Once again, we are grateful that you can share your thoughts and look forward to creating more pleasant experience together!

July 21, 2025

Pauline solved my issue within minutes and made us a custom plan. I appreciate that as a small operation.

3DPrintLabratory
United States
1 day using the app
July 9, 2025

Just signed up today and its all up and running perfectly fine as per my need. Rosalie help me a lot in all stages if needed. Great support. Definitely recommend others

Lyreza
United States
About 2 hours using the app
July 7, 2025

useless support.

AmaEba
United States
About 1 hour using the app
July 4, 2025

thank u for helping me :)

Ma boutique
United States
21 days using the app
July 1, 2025

I was having issues with Inventory syncing and Rosalie was an angel! She figure out the prob so fast, and she helped me fix it!

Sublimify Design
United States
6 days using the app
June 23, 2025

excellent service

Plastic2.3D
United Kingdom
34 minutes using the app
June 18, 2025

Pauline was great, got me up and running in no time.

The Graft Co
United Kingdom
1 day using the app
Edited June 17, 2025

I had some questions regarding metafield mapping and specialist Rosalie was quick to help and showed me additional features that would assist in my journey. Great support as always!

eDiscount Emporium
United States
1 day using the app
June 16, 2025

I love it here! Very excited to be a part of this program and I'm looking forward to working with the skilled people employed at Etsy, they help make every task easier to complete. Thank you and Good Luck to everyone else!

Rare Form
United States
1 day using the app
June 15, 2025

good helpful

Reclaimed Vintage and Value
Australia
About 1 hour using the app
June 13, 2025

Excellent tool, very easy to learn, great customer service!

Nicole's Corner
United Kingdom
About 5 hours using the app
June 8, 2025

Excellent system, good and fast service

My Store
Israel
4 days using the app
June 5, 2025

Great customer service and fast response time.
Would recommend to anyone needing to sync and list orders from ebay to shopify.

Home of Appliances
United Kingdom
10 days using the app
May 24, 2025

SARROO
South Korea
About 2 hours using the app
May 4, 2025

Help always available, very friendly too.

Gifty McGiftFace
Australia
3 months using the app
April 2, 2025

What really stands out is their support team — always ready to help, incredibly responsive, and genuinely care about your success. Highly recommended!

PartsBroz
United States
About 16 hours using the app
March 24, 2025

app is not working , waste of time product is not listing.

COMEUP
India
3 days using the app
February 25, 2025

Very helpful staffs, helped me to solve my issues

Xianora
Malaysia
About 2 hours using the app
January 27, 2025

Great support, always patient and informative! Practical use and saves time.

Tierra Naturaleza Shop
United States
About 1 year using the app
January 23, 2025

Pauline did a great job leading me straight to the solution for my problem. Quick, efficient, and knowledgeable. A+

Belief Threads
United States
About 2 months using the app
January 22, 2025

HIGHLY recommend this app. Easy to navigate and for any questions or roadblocks you come up against the chat support is EXCELLENT. They are very responsive and give very clear, simple instructions, which fast tracks the process. Publishing to multiple marketplaces is seamless and you can also create your own templates for each marketplace which is invaluable for streamlining processes. 10 out of 5 stars!!!

Hunter Archive
Australia
1 day using the app
December 19, 2024

Works well, everything is great

Streetnova
Estonia
43 minutes using the app
November 30, 2024

muy sencilla de usar , y el service al cliente tiene respuestas muy rapidas

Airislivays
United States
1 day using the app
November 28, 2024

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

Joyous Creations & Co.
United States
About 1 year using the app
November 22, 2024

This app is amazing. It's super easy to use and has a great guide with specific and easy to follow instructions. Maybe the guide needs to be a little bit clearer since I misunderstood one of the steps. Audrey caught on and cleared the matter for me in just a few minutes in a very efficient, straight to to the point without leaving anything out way. She didn't deviate, she dove right in.

My Store
United States
1 day using the app
November 19, 2024

I have tried NUMEROUS cross-listing apps, but none of them were quite right until I found LitCommerce. This has been an absolute game-changer for me crosslisting from Shopify to eBay and Etsy. It saves so much time and the fact it automatically deals with inventory across all the platforms makes it so much easier. Harvey has been an absolute gem with my queries. Definitely recommend LitCommerce as your one-stop crosslisting app!

Phoenix Furniture Studio
United Kingdom
16 days using the app
October 30, 2024

Encountered some issues and Harvey with support was very helpful!

Zapere
United States
2 months using the app
October 28, 2024

The support is awesome; very kind team and answered all of my questions thoroughly. The app is very smooth and just as advertised.

TinyTechno
United States
1 day using the app
October 18, 2024

Great Team!

SJMUSICGROUP
United States
10 months using the app
October 18, 2024

We love how LitCommerce allows me to easily sync my inventory and orders across platforms. The customer support team is fantastic and always ready to help. It's been a game changer for our eCommerce business!

Urbanc Designs
Singapore
14 days using the app
October 17, 2024

The customer service team is exceptionally responsive and friendly, always providing prompt and helpful support whenever I encounter any issues!

SnapUpFinds
Australia
18 days using the app
October 9, 2024

Very easy to use. Customer service is on point also, took care of an issue I had in no time.

Untamed Offroad Supply
United States
2 months using the app
September 29, 2024

amazing live support. very patient. she walked me threw every thing step by step, from linking my market places on both Esty and tik tok, and importing products, correcting sync errors, and helped me make sure that the orders where syncing to the shopify main store. I'm super impressed. highly recommend.

Herbony Home Goods
United States
About 4 hours using the app
September 17, 2024

The support is fast, friendly, and really responsive to what I need. In addition to answering my questions, she also provided me with information that would be helpful to me, which helped me a lot in using it

My little sonata
United States
27 days using the app
September 13, 2024

I just wanted to thank you for the wonderful help I received when I first started using the app for my dropshipping business. Your team was responsive, clear, and helpful. Their professionalism and patience made a significant difference, and I am now much more comfortable with Litcommerce.Thank you for your wonderful support!

GreenTrove
South Korea
About 5 hours using the app
September 12, 2024

LitCommerce has been a lifesaver for connecting our sales channels across different stores. Their support team is great! They're courteous, patient and always make sure you understand everything.

It doesn't matter if you need help with a how-to, explore solutions or even request a new feature, they're always prompt to assist. They have always followed up all our inquiries to make sure everything is working perfectly. Honestly, their support is the best I've ever experienced. I can't recommend them enough!

EPIG
United States
About 1 month using the app
August 16, 2024

Have only just started with LitCommerce and the support received by 'Pauline' was extremely helpful!!

So far....so good!!!

247 Prime Warehouse
United Kingdom
25 minutes using the app
August 2, 2024

I've tried several apps in this space with varying degrees of luck and LitCommerce is by far the best yet.

It took me some time to get my templates in order but once done, the integration between my Shopify and eBay stores is perfect. The price is right and for the couple of times I've had to use their support, they've been extremely helpful and quick to resolve my issues.

I definitely recommend this app to anyone looking to sync listings & inventory across several channels.

102 Comics
United States
Over 1 year using the app
July 30, 2024

Extremely intuitive and great customer support

Claudia & Jason
United Kingdom
37 minutes using the app
July 30, 2024

I was looking fintegration of ebay, Amazon and Etsy - and if not the simple and pretty intuitive software would have convinced me; Ruby provided outstanding support when I had a few questions. She even proactively told me what I could do better and how to make the most use out of their features. For any seller who is looking for a simple but very powerful way to sell on marketplaces: Give LitCommerce a try!

Rebels Darling
Germany
6 days using the app
Edited July 27, 2024

Great customer service! I was having issues with upgrading my account and Harvey saved the day. I have used LitCommerce for a couple of years and they are always helpful.

DD & MALI
United States
Almost 2 years using the app
July 17, 2024

Happy with my experience using this platform the support team very helpful!

Valley Dealz
United States
About 8 hours using the app
July 13, 2024

Great app. Game changer

My Store
United Kingdom
24 days using the app
July 11, 2024

Having used many marketplace apps they all have their quirks. The main quirk with LitCommerce is knowing to have your Channel Settings (specific menu on each marketplace page) exactly right before you move Shopify products to your respective marketplace draft page. If you get that right, it's mostly smooth sailing. The reason I give this app 5 stars is because the software is polished, mostly intuitive, has the right functionality for almost any store and the support is first class. The other great thing about their support is how much they accommodate US time zones. I hope to be a long term customer.

Sexual Toys®
United States
9 days using the app
July 10, 2024

Great support team all around!

1041 Collections
United States
About 2 months using the app
June 29, 2024

great!

SkyFinds
United States
17 days using the app
June 24, 2024

GREAT

UPTRENDSSSS
United States
2 days using the app
June 19, 2024

I've only been using this for a day, but so far it's doing everything that I need it to do, and it's doing it well! Also, the sync time is super fast and the support is very helpful! 10/10, would recommend, will pay for again.

My Store
United States
About 20 hours using the app