Reviews (88)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 14, 2026

We've had a great experience using Channelize for our live shopping events. The platform is easy to use, integrates well with Shopify, and has made it simple to showcase products in an engaging way. The team has also been very responsive and helpful whenever we've had questions or needed support. As we continue to grow our live shopping program, we're excited to keep using Channelize and appreciate their commitment to improving the platform.

Shepherd's Fashions
Canada
About 2 months using the app
June 24, 2026

Channelize has been a great engagement option for us with clients during live shopping. It allows all details about each item to be shown so viewers and watch and shop in the same location -- no leaving the show to checkout, wonderful!

Luxury Anew
United States
6 months using the app
June 25, 2026

We recently had the pleasure of working with Angshuman Mitra while setting up the Channelize app on my Shopify store, and I have to say — the experience exceeded all expectations.
Angshuman was not only incredibly knowledgeable but also genuinely patient and kind throughout the entire process. Every question I asked was answered clearly and promptly, with practical guidance that made a real difference. It was evident from the first exchange that he truly understands the platform inside and out.
What stood out most was the combination of technical expertise and a warm, human approach. I never felt lost or overwhelmed — quite the opposite. I felt supported every step of the way.
If you ever need assistance with Channelize, I hope you get Angshuman. Truly exceptional support. Five stars, without hesitation. Live Team Beautyzon

Beautyzon
Italy
Almost 3 years using the app
Edited March 21, 2026

We LOVE Channelize! Live shopping has been such a game changer for our business! It's taken our revenues to the next level. Their pricing is super fair, and we have access to every single feature and unlimited everything. Our conversion rates are off the chart and our customer's LTV is AMAZING. Their team is always available to help which is huge plus. This is by far the absolute best live shopping and shoppable video app!

Shimmer Stitch
United States
6 months using the app
February 19, 2026

You have to pay for a year in advance. After 3 months of use, they banned me without notice. They then refused to refund any of my money, and we're not talking pennies here. I gave them $1000. This is a scam company, stay far away.

Caffeine Critical
United States
5 months using the app
Channelize.io replied February 19, 2026

We take feedback seriously and would like to provide clarification.

Channelize offers both annual and monthly plans, with pricing and billing terms clearly disclosed at the time of purchase.

In this instance, the account was terminated following a review that determined live streaming activity on the account violated our platform’s Terms and Conditions regarding prohibited content.

We apply our policies consistently to protect the integrity of the platform and our broader customer community.

November 5, 2025

This is by far out best app. So easy to use and the team is amazing. This has taken our business to the next level. The shoppable videos have tripled our conversions on our product page. So interviewed almost every platform at the time and we just felt they had everything. The sky is the limit with this app.

Nikol Beauty
United States
About 1 year using the app
Edited October 24, 2025

Our account access has been restored and we have successfully gone live again. Thank you to the team for the follow-up and fix. As a suggestion, an in-dashboard maintenance notice would help ensure important messages are not missed.

Apotek Mandjur
Indonesia
About 1 month using the app
June 18, 2025

We just had our first show with Channelize, and it was a big success! Their support and strategies were really helpful in getting us up and running, and RTMP feature is really helpful if you need to stream from another platform into Channelize.

Joylux
United States
14 days using the app
March 21, 2025

This app is a great idea.Well thought out in presentation with details like a beautify filter. However, set up was very problematic and I am not a newbie to online selling or installing Shopify apps.
Support was very nice and tried to be helpful, but there is a 12 hour time difference between India and PDT and they don't work on weekends. You will need the 2 week trial period because there is a lot of waiting for help.

Set up was not easy. The companion host app that works on your phone to broadcast the live is not compatible with iPhone16. It is not compatible with iPad. There are not enough easy to understand instructions or videos available to help you trouble shoot on your own.

Channelize.io, you need "how to install for dummies" videos with step-by-step instructions illustrated as one goes through installation showing what everything looks like and will look like.

The AI help chat on the dashboard is completely useless.

I am super disappointed and hope in the future that these issues will be addressed as I would love to try again. You have a great idea, but it needs some serious fine tuning.

Yourgreatfinds
United States
10 days using the app
February 11, 2025

We just wrapped up our first live shopping show using the Channelize app, and it was a fantastic experience! A big thank you to Angshuman and his team for their incredible support throughout the process. The platform is incredibly user-friendly and integrates seamlessly with our systems, making the whole experience smooth and enjoyable for both us and our customers.

Helene Clarkson Design
Canada
5 days using the app