Livescale, Live Shopping

We have used LiveScale to run shopping events from our website a number of times. Each time we do a little better than the time before; but this last time, we did a lot better than the time before. We have learned there is both art and science to selling live on your own website, but when you crack the code, it can be great business! The science part is about having the right offers at the right time for the customers who are shopping; and the art part is about presenting the offers in a way that builds community with your customers, builds affinity for your brand, and most importantly, sells your products. The LiveScale team helped us with both the art and the science. As with all new technology, there were a few growing pains early on, but the support team was very responsive and even made sure they were on hand to support us in real time during our LiveScale broadcasts! If you're new to this kind of selling, I strongly recommend trying it as a complement to the selling you are doing in other channels. We love it, and so do our customers!

Our team has used Livescale twice now, and it's such a great way to interact with our customer base on a more personal level. Can't wait for our future events! Plus, the customer support team is wonderful.

LiveScale is by far the best Live Shopping experience from both a brand and consumer perspective. Setting up the event/syncing products couldn't be easier and embedding the video on your website makes it a breeze for customers to join! The team are all super helpful and are eager and willing to provide assistance wherever they can to ensure your event runs smoothly. I have even asked about potential features and upcoming concepts and have been given useful information to plan the future of our live selling shows. LiveScale continue to improve their service based off customer feedback and seeing this in action really proves to me that they deserve the 5 star rating!

Amazing live shopping app + customer service team. In our first 1-hour event we garnered over 350 orders from high LTV customers. Using Livescale is now a pillar of our marketing strategy - we promote an event for every product launch and large promo.

We started using this app to help improve our live streaming. It has been a great way to engage our audience and provide a better live shopping experience. We love being able to interact with our audience by the polls feature. It's also great that you can view the poll responses and save that data for later. The app has great post live event analytics. Our Livescale point of contact, Chanida, has been amazing to work with and has been very helpful with answering any questions we have. We have experienced some technical difficulties in the control room, but besides that it has been a great application!

Livescale is a great Live Shopping app and we have been very happy with our experience. The app is easy to set up and their team is very helpful with setup questions/best practices/ general advice. The seamless integration with Shopify and audience engagement capabilities like polling was the reason we decided to work with them and we're happy we did!

I have now used Livescale 3 times to host live shopping events and each time has been such a seamless experience. It's honestly the best way to create an interactive experience with your audience/followers/customers. Not only do you get to connect on a whole new level (talking directly to the shoppers, answering questions live, etc.), you also get SO much value out of it. From direct customer feedback to extra revenue (we make more during live shopping events which offer discounts than we do on regular pre-sales!) it's really a no-brainer. Don't be intimidated by the live aspect! It really humanizes the shopping experience which is so rare to come by these days. I truly can't wait to host another Livescale event.

Great experience doing a Live Shopping event using Livescale technology. The audience can shop directly in the video, it's very powerful (we had a 20% conversion rate during the 30mn live!!). Find your best influenceur and give it a try!

We LOVE Livescale! We hosted our first event last week and we ended up doubling our sales target. The set-up was super easy, and they have an amazing team who is there for you every step of the way to resolve any technical questions you may have. Livescale is a fantastic way to educate and sell to your customers near and far!

UPDATE: I wrote a really strong review last year because i really struggled initially to get connected... BUT, I went back in and was able to get it together and once I was able to get the system fully connected I have fallen in love with it. They seem to be making great strides to do updates and making it easier to work with. I love all the features especially the custom invites, the LIVE customer Chat and the simple check out for the customers is AWESOME! Original 1 star review I had high hopes but could never get it connected to go LIVE... spent a few hours had the chat live but still nothing finally just removing from my store.. Hopefullly a more novice user friendly update will be available soon