Locksmith

Name: Locksmith
Brand: Lightward
Rating: 4.7 (496 reviews)

Pricing: From $12/month. Free trial available.
Rating: 4.7 (496)
Developer: Lightward

Access control for the Online Store channel. Lock any content; grant access with passcodes and more.

Locksmith lets you control access to products, pages, collections, or your entire store in your Online Store channel. Add Locks to any piece of content to restrict access and/or hide it from view. Add Keys to locks: these are conditions under which a visitor gets access. These access conditions include customer account tags, email addresses, passcodes, secret links, geographic location, purchase history, date/time, and more. Combine keys as needed, and custom logic is also possible using Liquid.

Hide products. Hide collections. Hide prices. Hide variant options. Hide pages.
Reveal locked areas based on customer tags, passcodes, customer location, etc.
We use simple concepts—locks and keys—so you can work easily and creatively.
Locksmith is developer friendly: use Liquid or our API for custom functionality.
Bot protection at checkout using our Checkout Validation feature

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English

Works with

Checkout

Pricing

Basic Shopify

$12 / month

Pay what feels good—click "See all pricing options" for info.
Suggested price for the Basic Shopify plan.
No additional usage fees.

15-day free trial

Shopify

$29 / month

Pay what feels good—click "See all pricing options" for info.
Suggested price for the Shopify plan.
No added additional fees.

15-day free trial

Advanced Shopify

$99 / month

Pay what feels good—click "See all pricing options" for info.
Suggested price for the Advanced Shopify plan.
No additional usage fees.

15-day free trial

Shopify Plus

$199 / month

Pay what feels good—click "See all pricing options" for info.
Suggested price for Shopify Plus.
No additional usage fees.

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (496)

Overall rating

4.7

Counts per rating level

89% of ratings are 5 stars
442
2% of ratings are 4 stars
12
1% of ratings are 3 stars
6
2% of ratings are 2 stars
8
6% of ratings are 1 stars
28

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.

October 31, 2024

Locksmith has been a super helpful app for the function of our site for years. The the team is very responsive and has gone above and beyond to help with any issues we've ever encountered. Highly recommended

Peter Coppola

United States

Over 8 years using the app

January 31, 2025

Fantastic experience so far, extremely helpful in setting up and the actual app has every option you could ever need! Erica was wonderfully helpful and lovely to deal with. Highly recommend.

The Crafty Kit Company - Trade

United Kingdom

17 days using the app

Edited February 6, 2025

Updated:
Thank you for a very kind reply. I have updated my review due to the nice reply. However, the problem still remains after I click on the hide features which you are referring to.

Old review:

This app has been very expensive for us!!! The app allows one to make a locked shop. However, the products in that locked shop are not hidden. We tried the app for 2 weeks where we had a locked shop, but during those weeks we experienced a drop in sales of 20k USD. We wondered why this happened. Turned out people could find the locked store in Shopify search and of course people did not want to buy our normal products when they could find the cheaper products in the locked store. Until hiding the products and the locked site, I would not recommend this app.

Ascendic ApS

Denmark

19 days using the app

Lightward replied February 6, 2025

Hello!

I understand the frustration of discovering that your wholesale products were visible in search results - that's a significant issue that impacted your business. I want to help address this, and I'm sorry you've had this experience.

Locksmith does include features to hide products from search results and collection listings, but these need to be specifically enabled. Currently, these aren't enabled on your locks.

To prevent wholesale products from appearing in regular store searches, you'll want to:

1. Enable the "Hide this product from search results and other lists" option in your lock settings
2. For additional protection, enable "Hide from sitemaps" (this uses Shopify's native SEO controls)

I've added some extra trial days to your account if you'd like to test these features. Our complete guides on product visibility:

- https://www.locksmith.guide/tutorials/more/hiding-products-from-product-grids
- https://www.locksmith.guide/faqs/can-locksmith-hide-content-from-my-in-store-search

Also, I noticed that your theme has some code from a search and filtering app present. i'm not sure if that's currently active, or if it caused the issue, but it's important to note that Locksmith isn't compatible with apps like that. We mention that in our agreement when installing the app:
https://www.locksmith.guide/policies/usage-agreement

During any app trial, we're here to help make sure everything is configured correctly. Please reach out to us at team@uselocksmith.com with any questions - we want to help you get this right.

Best regards,

Ken from Locksmith/Lightward