Locksmith

Locksmith

Reviews (301)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to restrict access to specific store sections like wholesale areas and VIP sections, supporting diverse business models. It's praised for easy setup, seamless Shopify integration, and versatile use cases including customer tag-based restrictions and age verification. The customer support is noted for its responsiveness and effectiveness in providing solutions, enhancing store functionality and customer management efficiently.

March 13, 2014

Seems to work ok.. but it has zero support and I have an issue with my wholesale items being searchable in my shop. I emailed them weeks ago and never heard back.

Andrea Bonelli Jewelry
United States
13 days using the app
April 29, 2019

Promising features, but didn't work to lock our entire storefront without major glitches. Was unusable and we uninstalled.

BedJet
United States
10 days using the app
April 21, 2020

The locks worked well and it was super easy to use/set up but this app slowed down our site immensely. We ended up removing it because many of our pages and collections kept crashing. After we removed the app, our pages started to work again.

Natural Food Pantry Online Store
Canada
7 days using the app
Lightward replied April 27, 2020

Locksmith doesn't create a performance issue out of the box, but some configurations coupled with some themes *can* be problematic. For complex themes, it's possible for Locksmith's "Hide any links to this [locked resource]" option to create a performance problem. We've got a guide on handling this here:

https://docs.uselocksmith.com/article/432-what-should-do-i-do-if-my-site-is-loading-slowly

... and we're always available to help, if you find a performance issue with your store.