Locksmith

Locksmith

Reviews (299)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for creating secure store sections, enabling new business opportunities like selling restricted products and managing wholesale channels. It's praised for its ease of use, flexibility in locking content, and reliable performance. The "pay what feels good" pricing is appreciated. Customer support is highly regarded for responsiveness and custom solutions, making it a cost-effective alternative to platforms like Shopify Plus.

February 18, 2026

Locksmith provides an elegant solution to make parts of your store more private and/or secure. It's technically sound, and the team provides rapid attention when needs or issues arise. It works if your needs are simple or if you have complicated things you want to lock up. I've worked in enterprise systems for a long time and am quite impressed by this tool.

Parietal Photography
United States
10 days using the app
February 7, 2026

Great app does what it say, support team is very helpful and fix's any issues you might have or point you in the right path. Also thank you Tristan for you help and fixing my issues and your support.

Hyponic Australia
Australia
Almost 3 years using the app
January 24, 2026

Excellent, tailored customer service, what can I say? Jed is so helpful, really drilling down to understand the needs of my website, and going above and beyond to provide the right solution late on a Saturday night!

The Sniffer Shop
United Kingdom
22 days using the app
February 21, 2026

Good app and when I contacted support they were very helpful (Erica) and super quick to reply, many thanks.

Equetech
United Kingdom
2 months using the app
March 2, 2026

The support team is so helpful, kind, and responsive. Highly recommend this app!

Pas de Deux Jewelry
United States
5 months using the app
December 19, 2025

Easy to use and Ken is super helpful whenever we have any issues or questions. Everything always gets sorted the same day.

Lyon Sport B2B
United Kingdom
5 months using the app
October 24, 2025

love this app - opened up a whole new avenue of business for us! We needed a place to sell products we couldn't post publicly due to medical restrictions

RIH/HAIOTB Stores
United States
Almost 4 years using the app
October 31, 2024

Locksmith has been a super helpful app for the function of our site for years. The the team is very responsive and has gone above and beyond to help with any issues we've ever encountered. Highly recommended

Peter Coppola
United States
Over 8 years using the app
May 21, 2025

Exceptional customer service and a brilliant product. Very beneficial for business and offers more opportunities for secret collections, VIP access, and other variations we hadn't even thought of to make our storefront engaging, elevated, and unique. 10/10! Huge ups to Tristan!

Smithers Swimwear
Australia
Over 4 years using the app
July 3, 2025

Locksmith is exactly what we needed for our wholesale store. They have recently added functions that are even more helpful, so I appreciate them always working to offer the best options. We get a lot from the low cost it is given at.The customer service is excellent, and a shout out to Erica for always giving me clear information on what she is doing and instructions for what I need to do.

StoryPeople
United States
9 months using the app