Locksmith

Locksmith

Reviews (296)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to restrict access to specific store sections like wholesale areas and VIP sections, supporting diverse business models. It's praised for easy setup, seamless Shopify integration, and versatile use cases including customer tag-based restrictions and age verification. The customer support is noted for its responsiveness and effectiveness in providing solutions, enhancing store functionality and customer management efficiently.

January 24, 2026

Excellent, tailored customer service, what can I say? Jed is so helpful, really drilling down to understand the needs of my website, and going above and beyond to provide the right solution late on a Saturday night!

The Sniffer Shop
United Kingdom
22 days using the app
October 24, 2025

love this app - opened up a whole new avenue of business for us! We needed a place to sell products we couldn't post publicly due to medical restrictions

RIH/HAIOTB Stores
United States
Almost 4 years using the app
February 7, 2026

Great app does what it say, support team is very helpful and fix's any issues you might have or point you in the right path. Also thank you Tristan for you help and fixing my issues and your support.

Hyponic Australia
Australia
Almost 3 years using the app
December 19, 2025

Easy to use and Ken is super helpful whenever we have any issues or questions. Everything always gets sorted the same day.

Lyon Sport B2B
United Kingdom
5 months using the app
December 5, 2025

The pay what feels good policy worked like charm!
Amazing idea for the Shopify app world!
And also the App itself is amazing, small functions with limitless details

Speedy VIP
Finland
About 10 hours using the app
August 31, 2025

Great for two reasons:
1) The app works and is very easy to implement. Does exactly what is needed.
2) The "pay what feels good" pricing method is great and they are actually open to reasonable pricing suggestions. We suggested another price, still reasonable, with our explanation why we felt it was fair. Very quickly, we could come to an agreement about a monthly price that suits both sides.

Would recommend this app. Great app, great support.

Most Lovely
Netherlands
About 1 month using the app
October 23, 2025

After i've uninstalled it, some code was still present in my theme, and it was showing error for customers that found me via google. They could not access products at all, it was showing error. I had to install the app, disable it in the settings, and then uninstall again. Lost a lot of money because of that.

Drimmo
Poland
4 days using the app
October 31, 2024

Locksmith has been a super helpful app for the function of our site for years. The the team is very responsive and has gone above and beyond to help with any issues we've ever encountered. Highly recommended

Peter Coppola
United States
Over 8 years using the app
May 21, 2025

Exceptional customer service and a brilliant product. Very beneficial for business and offers more opportunities for secret collections, VIP access, and other variations we hadn't even thought of to make our storefront engaging, elevated, and unique. 10/10! Huge ups to Tristan!

Smithers Swimwear
Australia
Over 4 years using the app
July 3, 2025

Locksmith is exactly what we needed for our wholesale store. They have recently added functions that are even more helpful, so I appreciate them always working to offer the best options. We get a lot from the low cost it is given at.The customer service is excellent, and a shout out to Erica for always giving me clear information on what she is doing and instructions for what I need to do.

StoryPeople
United States
9 months using the app