Locksmith , 480 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to specific areas of their website, making it ideal for businesses differentiating between wholesale and retail or selling digital content. It's praised for its ease of use, even for those without coding experience, and its responsive customer service. The pay-what-you-feel pricing model is appreciated, as is the app's versatility in creating membership levels and hiding specific products or collections from certain customer groups. It's known for its seamless performance and has been key in controlling access to digital content.

March 12, 2021

support team is top notch, always replies within couple hours, even on weekends. Ken and Tristan were GREAT help! set up was easy, functionalities are great, highly recommend!

FEW MODA
United States
5 months using the app
March 5, 2021

I am using this app to creat a custom membership area. The app has truly great functionality and outstanding customer support.

Spirit of Eden
Germany
5 months using the app
Edited January 28, 2019

I used this app in the past, it works great! My needs changed and I removed it. I began selling wholesale and needed a solution to provide pages to specific customers so here I am again. Customer support is amazing. You guys are Awesome!
3moonsmakerspace.com

3 Moons Maker Space
United States
5 months using the app
January 6, 2018

For a year now, the designers of Del Francis Jewelry has been building a portal that allows their customers to change Del Francis designs by choosing the precious metals, gemstones and diamonds, for themselves, while watching those changes live with Dynamic Imaging. In beta now, Locksmith has kept everything in order. Want to become a beta tester? Contact them now, 864-372-6247.

Del Francis Jewelry
United States
5 months using the app
August 19, 2020

We use Locksmith to provide a closed staff-only shop for our team. We have implemented a simple lock that allows only users with pre created Accounts tagged with access to connect. In addition it also limits by geo-location - we only want staff in one country to connect.

If you READ the licencing policy correctly you will see that they have a fair policy. In our case we have a tiny number of customers, but need the bigger Shopify plan as we have a pool of people who sometimes look after Shopify. So we have been able to mix and match the pricing as we need. If we were running a higher volume store, we would accept paying more as the whole Shopify ecosystem is waaaaaaay cheaper than building a custom site from scratch!

Delegat Limited - NZ
New Zealand
5 months using the app
November 1, 2017

Isaac provided excellent service.

The guy was able to fix our issue very quickly and was super nice though out the entire thing.

Awesome service.

Thank you

Gronstash
Canada
4 months using the app
October 31, 2019

It was working great but then broke. Mostly likely, it was another app on my store that was causing a conflict and not letting the secret link unlock portions of my page. I worked with Jed on this for more than a week (closer to 2) and he never gave up working to find a resolution. And I just retested it ... and it works! Thanks again, Jed and the Locksmith team. This app is perfect for provided gated content to my users. You probably saved my entire business!

Tales of Murder
United States
4 months using the app
November 11, 2014

just what I needed for the wholesale part of the site, thanks for bringing us such a wonderful app!

Mostly Music
United States
4 months using the app
December 8, 2020

Locksmith is really good for my business need. Its among my best app which must be always there. I highly appreciate the team support. Sincerly, if you want to play on security ground you must have it. Good Job Locksmith

tafiyarmota
Niger
4 months using the app
March 30, 2018

We urgently needed to create a password protected collection and literally did it in within 3 minutes of getting the app! Didnt need support.
So happy. Easiest setup.
Cheers guys

Rovebyronbay
Australia
4 months using the app