Locksmith , 480 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to specific areas of their website, making it ideal for businesses differentiating between wholesale and retail or selling digital content. It's praised for its ease of use, even for those without coding experience, and its responsive customer service. The pay-what-you-feel pricing model is appreciated, as is the app's versatility in creating membership levels and hiding specific products or collections from certain customer groups. It's known for its seamless performance and has been key in controlling access to digital content.

April 8, 2016

It is such a pleasure to use an app with the confidence of knowing help is provided when needed. Isaac is very quick to respond. When I told him his app was used by a Canadian Charity he proved to be most supportive. It warms the heart to see a for-profit support a not-for-profit.

Bravo et merci Isaac!

The Review
Canada
4 months using the app
July 3, 2018

Great - easy to use app. Have used it on a few of my custom solution shopify sites with great results :)

Brand Addiction Nz
New Zealand
4 months using the app
February 3, 2021

the best support! very prompt. they even built me some custom locks that work like a dream. I honestly thought they would give me some generic response and just send me a file to figure out how to build my locks. but nope! the support team literally coded specific locks I needed in addition to their standard locks. Amazing. Highly recommend!!

foxandwit
United States
4 months using the app
March 20, 2016

The Locksmith app did exactly what we needed it to do - it helped us to show everyone all our products yet protect some from purchasing unless you had a password. The Customer Service and support from the information on the website/app to support from Isaac really was second to none. Isaac was so helpful. An excellent app and we would recommend it to all. Huge thanks! From Create Development

Create Dev
United Kingdom
4 months using the app
February 7, 2015

This worked really well for our website. Simple to use and just what we were looking for.

Apsara Cellars
United States
About 9 years using the app
November 18, 2021

Forward compatible with things I didn't expect! My company started a relationship with a big B2C marketplace and, to my surprise, Locksmith is able to hide our non-public variants from the marketplace connector app! I am constantly surprised by how awesome Lightward is as a company, and their software is equally impressive. Locksmith is SO easy to use, requires almost no code, and really truly hides everything. I feel great about my product data security, especially after seeing how Locksmith interacts with other Shopify apps. Top notch.

Kuumba Made
United States
4 months using the app
June 15, 2021

I'm absolutely loving Locksmith so far! It's super-simple to use, and it's great for when you've got a catalogue you only want certain people (ie subscribers) to see, or even when you're in the process of preparing your store, but you want some catalogues to be available while you perfect the ones that still need some work! Highly recommend!

The Toby Garrison Chronicles Online Store
Canada
4 months using the app
November 11, 2020

We have been using Locksmith to setup a wholesale section on our store, protected by a passcode. It has been a huge asset for us. Once wholesale customers have the code they can log on at anytime and purchase our products, no need for emails back and forth or any invoices. We had a few problems on our end setting it up and Jed was super helpful ironing out any issues. The customer service has been exceptional.

Natura Mushrooms
Australia
4 months using the app
December 5, 2018

I am just starting with Shopify and wanted to show only certain items in the UK due to expensive international shipping prices from the US since. I have a US based Shopify store. It was very intuitive to figure out and does what it claims to do very well.

Arelius Online
United States
4 months using the app
July 26, 2018

Excellent app. It works great to hide items on my shop. Support has been great.

Dr Michaels Well Mart
United States
4 months using the app