Locksmith , 483 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.
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Locksmith is easy to use and Isaac has always been very responsive whenever we have any questions or problems!
I have tried emailing them twice as my product is sold out before the date and no one is replying. Now the shoe is gone ..
❤️ I believe our emails may be going into your spam box – if you don't mind, please take a look. We responded in about two hours to your first message, and we haven't gotten any email replies from you at all.
Looking back at our records, it looks like the issue here was a Locksmith configuration that was slightly off, enough that the configuration did something you didn't expect. You did the right thing by writing in, and I'm sorry you didn't get to see our replies. (I get how frustrating it is to have a pressing issue, and to receive only radio silence.) We're here to help, and we always *will* help. If you don't hear from us, the disconnect is somewhere else.
I realize that the time to solve this problem is passed, but if there's anything we can do to make it better, please let us know. Thanks for letting us know where you're at with this – that's always something we care about.
-Isaac
There is no other Shopify app that is as... a) well designed and intuitive
b) honest, transparent and extraordinarily well priced
c) does what it needs to do without any faff ...as Locksmith
We wanted to set up a wholesale website that had a visible catalog but invisible pricing unless a customer was logged in. Locksmith was the perfect solution. It took a bit of work but Locksmith was a huge help. When we've wanted to make changes along the way, their customer service has been wonderful. We would highly recommend the app!
Did exactly what I needed it to do without errors!
Great app with super helpful developer! Issac is so patient despite numerous changes I have requested. He makes sure he understands what you need and accommodate whatever he can do. Functions just as what I need and wish! Thanks Issac!
I have been using this app to restrict access to certain products by customer tag. It has worked brilliantly. Today, I went to add another restriction to a new product, and the app was glitchy. It would not load. I immediately contacted support. Ken responded quickly to let me know they were working on the issue. Within a couple hours everything was corrected and working perfectly again. Things don't always go perfectly. The true measure of a good team is their ability to handle and solve problems as they arise. As such, I give the Locksmith team 5 stars. Keep up the good work.
Locksmith is an amazing app. Very easy to use, works perfectly. Well engineered. Reliable. It is a crucial plugin for us that allows us to change our entire website and products for regular customers vs wholesale customers.
Couldn't say enough good things about this app and developer. Service is great, we had questions and needed some special things as our business isn't your average bear....everytime, we are so glad to be doing business with Locksmith. They really know their stuff and know how to take care of their customers
Very useful app for locking down sections of Shopify you want to reserve for logged-in customers/ wholesale customers only. Numerous applications, quite granular, flexible, and easy to modify.
Price is rather reasonable as well.