Locksmith

Locksmith

Reviews (297)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to restrict access to specific store sections like wholesale areas and VIP sections, supporting diverse business models. It's praised for easy setup, seamless Shopify integration, and versatile use cases including customer tag-based restrictions and age verification. The customer support is noted for its responsiveness and effectiveness in providing solutions, enhancing store functionality and customer management efficiently.

July 2, 2020

We have been extremely happy with the Locksmith app. We've used it to show/hide collections based on customer type and location. We've used it for 7 years without a hitch and the customer service is the best. It's very easy to use and very flexible. Their customer service is friendly, understanding, even intuitive.

African Bronze Honey Company Ltd.
Canada
Over 4 years using the app
May 12, 2019

Locksmith has worked great for my business for nearly 4 years. We have loved the product and the support is excellent.

Salonwax
United States
About 4 years using the app
December 2, 2021

We have been using Locksmith for a long time and are pleased with it. Today, I wanted to do something new for my website, but I was stuck on how to execute my idea, so I emailed Locksmith and right away, received the help I needed to complete my vision! Great support!

IBD Connect
United States
Almost 4 years using the app
April 5, 2025

The support is excellent. When I was struggling with something, the team did not just explain what was happening and how to fix it, they actually DID the fix for me and fast! Outstanding customer service.

The Floral Project
United Kingdom
About 3 years using the app
September 5, 2022

Super app for my store. Just does what exactly they say. I would recommend you try it out in your store

Kwality Indian Grocery store
United States
Over 3 years using the app
March 21, 2023

I added locksmith to a Shopify store, and I want to lock some products with prices and others with no fees showing. So I sssent a message to customer support, and Ken and Tristan helped me with everything. They are amazing. Find solutions to what i need and add to my store.
Very good app if you need to lock products or services to your store.
Highly recommended

South William Clinic & Spa
Ireland
Over 3 years using the app
November 13, 2023

The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.

Zion Distro
United States
Over 3 years using the app
Edited August 24, 2020

I've been using Locksmith for at least 3+ years and it is a ROCK SOLID solution! It gives us the effortless capability to password protect tutorial pages of our site, and even a protection at the front end. I love that it offers many different kinds of locks - and combinations.

The service from the developer has been exceptional. Same day response every time - caring service with step by step solutions from Jed the last time.
Locksmith is a five star very elegant solution, flawlessly executed - I give it my highest recommendation.

The SvenPad® Supreme: Discover Your Perfect Force
United States
About 3 years using the app
Edited January 12, 2023

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Artistry, Ltd.
United States
About 3 years using the app
Edited March 23, 2020

I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.

Ohmyjewelry.com
United States
Almost 3 years using the app