Locksmith , 480 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to specific areas of their website, making it ideal for businesses differentiating between wholesale and retail or selling digital content. It's praised for its ease of use, even for those without coding experience, and its responsive customer service. The pay-what-you-feel pricing model is appreciated, as is the app's versatility in creating membership levels and hiding specific products or collections from certain customer groups. It's known for its seamless performance and has been key in controlling access to digital content.

August 5, 2016

Great App & Great Customer Service!
Very powerful app - especially in combination with some custom liquid work. We need to show or lock different content depending on customer tag, login, IP range, etc. and Locksmith handles this with ease. Furthermore, Isaac was super friendly and helped me with some customization in order to get the required results. Highly recommended!

Spssales
Switzerland
Over 7 years using the app
October 2, 2015

This is a great app! Isaac was so helpful and was willing to go above and beyond to help when we needed him!

Indianrivercharterhighschool
United States
Almost 7 years using the app
July 2, 2020

We have been extremely happy with the Locksmith app. We've used it to show/hide collections based on customer type and location. We've used it for 7 years without a hitch and the customer service is the best. It's very easy to use and very flexible. Their customer service is friendly, understanding, even intuitive.

African Bronze Honey Company Ltd.
Canada
Over 6 years using the app
September 8, 2015

Where do we begin? 2 weeks ago we had no idea of how we were going to handle Single Use Passcodes for a limited onsale we had, then after installing the APP and working with Isaac we had exactly what we wanted live and ready to go with minimal problems.

Any issues we had, Isaac (who happens to be one of the best customer service assistants atop his already large skillset) was able to sort them out and fine tune it to exactly what we were after.

This app comes HIGHLY recommended. It's awesome!

24hundred Store
Australia
Over 6 years using the app
September 26, 2015

This App is brilliant! I have an online education based store that delivers digital goods online. I needed to keep my content on my store to keep the material as secure as possible. After looking at other LMS (Learning Managment Solutions/software) I stumbled across Locksmith. Instead of paying $699 a month to set my backend content delivery up, I was able to create it and customize all myself in Shopify and protect it with Locksmith. Best part is I set up the settings and Locksmith does all the hard work. Everything is automated for me and the customer doesn't have to remember anything except to login to my shopify store and acess their content. Oh and Isaac the app developer? Super cool, super helpful!

Create R4u
United States
Over 6 years using the app
Edited February 26, 2018

Locksmith is the most important app we have. We are a wholesaler. Our customers are retailers. It is an absolute necessity for us to be able to control access to our site and permit only our customers access to wholesale information and pricing. I can push buttons but I'm not a computer guru so I'm happy that Locksmith is easy to use. At one point I did have a problem and when I contacted the Locksmith team I got an immediate response and the help needed to fix it. I highly recommend Locksmith!

Plata Company
United States
Almost 6 years using the app
Edited August 22, 2017

This app is truly extraordinary. This helped hide certain products AND VARIENTS from customers who were not supposed to see/order them. In addition it allowed me to completely lock down my site so no one could get in to purchase products unless I had sent them a invite and allowed them to browse the site. I love this app!

Bird Rock Coffee Wholesale
United States
Over 5 years using the app
February 25, 2018

Locksmith works exactly how we needed it to. Would definitely recommend it if you need to password protect a section of your site.

Bodydropt Apparel
United States
Over 5 years using the app
April 18, 2016

This was SO EASY and the support was SO HELPFUL! if you are looking for a way to create a lock on your site you have found the right place!

Ahava River
United States
Over 5 years using the app
July 22, 2015

After looking at several apps, we chose locksmith for our wholesale store. Isaac handled questions promptly and helped us implement the app. Great app and awesome customer service! Thank you!

Blue Blazer Decor
United States
Over 5 years using the app