Locksmith

Locksmith

Reviews (495)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selectively restricting access to content like wholesale pricing and VIP sales, enhancing customer experience by ensuring only eligible viewers. It's praised for handling complex scenarios, such as setting up wholesale channels without Shopify Plus, and integrating seamlessly with other apps. Merchants appreciate the straightforward setup, immediate effectiveness, and the responsive support team known for providing custom coding solutions and swift issue resolutions.

Edited January 12, 2023

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Artistry, Ltd.
United States
About 3 years using the app
Edited August 9, 2020

Super helpful app and easy to use. We have a page in our store that I only want visible to paid customers, and this does the job. I also use it for private listings.

OctoGifts
United States
Almost 3 years using the app
January 23, 2022

So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.

PT Rehab Doc
United States
Almost 3 years using the app
Edited July 27, 2020

This app has really helped us segregate parts of our Shopify store for certain customers by adding access control. The app has been working flawlessly so far, and we thoroughly recommend it.

I also want to mention that, just a few days ago, I contacted Locksmith about an issue I thought I had with their app that caused customers to have to log in twice. Much to my embarrassment, this issue had nothing to do with Locksmith.

Following this, a nice chap called Jed, regardless of the fault being with another app, went above and beyond to investigate, and provided me with detailed information as to which one of our apps was causing this issue and why.

Many app developers would simply say 'it's not our app that's causing it' but Locksmith are not just any app; they're there to help their customers, and they deserve recognition for that.

Great work, guys!

RCm8 Ltd
United Kingdom
Almost 3 years using the app
March 28, 2023

Awesome app and even better customer service! Does way more than we were looking for and very flexible in it's application.

LOADED
New Zealand
Almost 3 years using the app
May 6, 2023

Super easy to use and works very well. Perfect for locking access to our online wholesale store. We only allow access to users with a specific tag.

Spinnaker Chocolate
United States
Over 2 years using the app
March 10, 2021

This app works well and when there are any issues support is fast and helpful. I would recommend this app.

Bont Skates Online Shop
Hong Kong SAR
Over 2 years using the app
Edited December 9, 2020

We had some glitches in the beginning but Ken jumped in and solved it pretty quickly. Thanks Locksmith app team for the quick response.

EBI Nutrition
Germany
Over 2 years using the app
September 9, 2022

The Locksmith Team is kind and helpful, and I like that I can turn on (and pay for) the app only for the 2-3 times a year that I need to do an original painting release and want to have secret keys for my best collectors!

KmBerggren Motherhood Art
United States
Over 2 years using the app
March 23, 2023

Amazing support and amazing app.
we use this app to hide products out of stock in different countries. We also use this for private launches.
The app works very well and the support gives you all the help you need.

8000Kicks
United States
Over 2 years using the app