Locksmith

Locksmith

Reviews (491)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to content and products, crucial for B2B and exclusive retail operations. It's used to manage special sales for VIP customers and restrict visibility for specific groups like wholesale accounts. The app is noted for its ease of setup and reliable performance. Customer support, particularly from Erica, Tristan, and Ken, is often highlighted for their quick and effective assistance, including custom code support. Merchants recommend it for enhancing store functionality and security.

September 6, 2024

Locksmith, particularly Erica in the support team, were extremely helpful in helping to get the app configured as we needed. We were without our developer during the setup and they stepped in and helped a huge amount

The app itself has worked brilliantly for us and prevents customers from adding an item from a certain collection to the cart without first adding a one of a group of products.

Flamery
United Kingdom
23 days using the app
September 13, 2024

This app is great, and the support behind it is also great. Simple and easy to use with lots of flexibility and customization if you're so inclined. Highly recommend!

Firewire Surfboards - United States
United States
11 months using the app
July 22, 2024

This app helped me easily fix issues I had with my site to get things working how I needed it to!
Erica was super helpful and very resourceful!

Jump Start Rx
United States
14 days using the app
June 17, 2024

Great experience with Locksmith, the team is super responsive and it does exactly what we needed it to do for our site (lock pricing for wholesale accounts only). Set up is easy and any small details the team responds quickly to assist.

Canadian Wholesale Vapes
Canada
2 months using the app
June 30, 2024

Works phenomenally and has a diverse array of criteria with which you can build the locks.

Cozy Kids Book Club
United States
About 1 month using the app
June 3, 2024

App does what we needed it to do. Give it a try.

Catoctin Mtn Growers
United States
3 months using the app
May 7, 2024

This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!

Drive PC Gear Conference
United States
4 days using the app
May 2, 2024

We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.

ACS
United States
16 days using the app
February 2, 2024

I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful.
Thanks guys, great job!!!

TemboTusk
United States
Almost 7 years using the app
February 16, 2024

I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.

Filler Lux™
United States
About 1 year using the app