Locksmith

Locksmith

Reviews (494)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to exclusive content and sales, making it ideal for creating VIP experiences and supporting various business models like paywalls. It is praised for its flexibility in customization, such as hiding prices or setting up members-only areas, and features like automatic access revocation. The app is noted for its ease of setup and straightforward functionality, often working effectively right after installation. The support team is consistently commended for their responsiveness and efficiency, with many merchants experiencing quick and helpful resolutions to their issues, including custom code adjustments.

Edited March 23, 2020

I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.

Ohmyjewelry.com
United States
Almost 3 years using the app
Edited August 9, 2020

Super helpful app and easy to use. We have a page in our store that I only want visible to paid customers, and this does the job. I also use it for private listings.

OctoGifts
United States
Almost 3 years using the app
August 4, 2015

This app is great, easy to use and Isaac, the developer is magic. He will answer your questions quickly and even work on code for any customization you require. If you are thinking of purchasing, pull the trigger. you wont regret it.

Beautybrandoutlet
United States
Almost 3 years using the app
July 13, 2017

Isaac not only responded to my email pronto, but even assisted with a non-locksmith issue. Now that is amazing customer service.

Colonialcandle
United States
Almost 3 years using the app
February 24, 2018

Works great and easy to use. Great for products you want to hide from the public and only show to wholesale customers.

Illyaustralia
Australia
Almost 3 years using the app
Edited July 27, 2020

This app has really helped us segregate parts of our Shopify store for certain customers by adding access control. The app has been working flawlessly so far, and we thoroughly recommend it.

I also want to mention that, just a few days ago, I contacted Locksmith about an issue I thought I had with their app that caused customers to have to log in twice. Much to my embarrassment, this issue had nothing to do with Locksmith.

Following this, a nice chap called Jed, regardless of the fault being with another app, went above and beyond to investigate, and provided me with detailed information as to which one of our apps was causing this issue and why.

Many app developers would simply say 'it's not our app that's causing it' but Locksmith are not just any app; they're there to help their customers, and they deserve recognition for that.

Great work, guys!

RCm8 Ltd
United Kingdom
Almost 3 years using the app
April 6, 2016

Super happy with how simple locksmith is... and support has been GREAT. Responsive and friendly. This App kills it for creating wholesale vs retail product listings and access... SO much simpler (and less expensive) than others we tried, and does the job elegantly with very little effort on our part. THANK YOU!

Libre Tea 2 0
Canada
Almost 3 years using the app
August 26, 2016

Fantastic. lots of great options to protect your content and ways for people to access it. i was up and running with it in only a few minutes. great app.

Gaia Wind Service Parts
United Kingdom
Almost 3 years using the app
March 2, 2016

The app is amazing, but the customer service is absolutely top-notch. I don't know liquid and I didn't feel comfortable making the changes necessary for us to get the information specific to what we needed on our site. Ken not only made the changes, but went back and forth, helping on the back-end, until it was perfect and exactly what we needed. He was incredibly helpful and so easy to work with.

Wholesale Puj
United States
Almost 3 years using the app
March 28, 2023

Awesome app and even better customer service! Does way more than we were looking for and very flexible in it's application.

LOADED
New Zealand
Almost 3 years using the app