Locksmith

Locksmith

Reviews (497)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.

December 2, 2021

We have been using Locksmith for a long time and are pleased with it. Today, I wanted to do something new for my website, but I was stuck on how to execute my idea, so I emailed Locksmith and right away, received the help I needed to complete my vision! Great support!

IBD Connect
United States
Almost 4 years using the app
May 28, 2018

This app is perfect! Easy to use, and does what it suppose to do. We have been using this almost a year now, and we can highly recommend it!

Ildbutikken
Norway
Almost 4 years using the app
June 21, 2016

The app is incredibly useful and Isaac, the developer, is phenomenal. I needed some help integrating a manual lock and Isaac set it up for us. I have been blown away by Isaac's responsiveness and help. I agree with the other reviewers who have suggested you stop thinking about getting the app and just get it. Thank you!

Nelsa
United States
Almost 4 years using the app
August 24, 2023

Great app! We wanted an app that would hide Shopify store pricing of selected products until we allowed certain customers to be able to view them. The app works perfectly for our requirements. I needed a little assistance in setting it up and their support (Erica) was extremely helpful - quick to respond and knew the app inside out. Can thoroughly recommend Locksmith.

My Store
United Kingdom
About 1 month using the app
February 24, 2018

This App worked like a dream for us. We were able to allow our VIP customers to shop for 24 hours prior to opening up to those who were not on our email list. It did two things, it boosted our email sign ups AND made for a GREAT sales promotion.

Also, to note, I had several questions and the team at Locksmith answered me quickly. SO important when working with a new app.

Thanks Locksmith!

Ollie Me
United States
Over 3 years using the app
Edited April 23, 2016

Good app, does what its supposed to. I'm not a developer so I don't know what goes into the day to day, but I feel the app is overpriced.

Similar apps (those that just add code to your website) are typically around $5 or $6 USD, which seems more reasonable.

The reason I gave this 3 stars is because after I stopped using it, it still blocked some of my products. I was driving ads to some of my pens, but the sales just stopped. It took me a while to realize that the app was making it so those products wouldn't show up, even though I cancelled the service and "unlocked" the products.

If you just check to make sure your products are appearing you are good to go.

Great customer service.

Crown Chakra Woodworking
United States
Over 3 years using the app
June 5, 2021

There is no other Shopify app that is as... a) well designed and intuitive
b) honest, transparent and extraordinarily well priced
c) does what it needs to do without any faff ...as Locksmith

Product Club
United Kingdom
Over 3 years using the app
September 11, 2020

I needed this app to do some things to make my site a bit more 'customized'. Ken Parelius worked with my tirelessly to deliver what I needed - and this was ALL within my free trial period. I felt pretty confident that this was the app I needed for my store; but after Ken went above and beyond for me when I wasn't even a paying customer - I was sold!

Next Level Dezines
United States
Over 3 years using the app
Edited July 18, 2020

This app has done everything that I have expected it to -and I love that it's not expensive. This app is a must when maintaining member-access that is time-limited. One thing that I would change... I wish that when it is time to select which product or page that I want to lock, that it auto-generated. My having to type it out, scares me because if I mistype, the lock won't work. To prevent this I copy and paste the product/page title from a different tab, but avoiding this would be great. Still though - 5 STARS. ITS A MUST APP THAT WORKS FOR WHAT WAS INTENDED. Thanks for a great app!

Luxe Goddess Hair
United States
Over 3 years using the app
October 26, 2017

Locksmith is a versatile solution to any number of shop challenges that involve one shop that offers different experiences for different users. For our store, we use Locksmith to help our customers buy inventory from different warehouse locations. Not only is the app simple to use but if you need further support or customization, the Locksmith team is smart, responsive, and easy to work with.

Kingdomdeath
United States
Over 3 years using the app