Locksmith

Locksmith

Reviews (492)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to control access to content, products, and pricing, making it ideal for wholesale, membership-based, and regional sales models. It enhances customer experiences by providing exclusive access to specific groups and supports various uses such as hiding prices until login and securing content behind paywalls. The integration with Shopify's user registration and handling of complex scenarios like digital content and wholesale configurations are particularly valued. Merchants also praise the reliable performance, seamless integration with Shopify, and the responsive and efficient customer support, with team members like Tristan, Erica, and Ken noted for their quick and helpful service. This tool is essential for enhancing store functionality and customer segmentation on Shopify.

March 28, 2023

Highly Recommend Locksmith! Their app works wonderfully and the customer support is top notch! Thank you team!

Kids Fair
Canada
Almost 2 years using the app
October 5, 2018

We wanted to set up a wholesale website that had a visible catalog but invisible pricing unless a customer was logged in. Locksmith was the perfect solution. It took a bit of work but Locksmith was a huge help. When we've wanted to make changes along the way, their customer service has been wonderful. We would highly recommend the app!

Whispering Willow Wholesale
United States
Over 1 year using the app
February 24, 2018

Did exactly what I needed it to do without errors!

Pirates Pixies
United States
Over 1 year using the app
July 2, 2015

This app does wonders! its really helped out with my online store for our Wholesale customers. In addition, Issac is a life saver and was always there to help with any coding or clarification. Its a great app and there's amazing support behind it as well!

Monelle
United States
Over 1 year using the app
November 22, 2020

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.

ProfastUSA
United States
Over 1 year using the app
December 4, 2020

A very useful app. Well thought-out and easy to use. Mechanic is also brilliant. Lightward displays a quality and professionalism that isn't usually found on the Shopify App market.

Karten Design Fabrik
Germany
Over 1 year using the app
June 22, 2016

Great app with super helpful developer! Issac is so patient despite numerous changes I have requested. He makes sure he understands what you need and accommodate whatever he can do. Functions just as what I need and wish! Thanks Issac!

Thetappingtapir
Malaysia
Over 1 year using the app
February 21, 2022

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

Mii Cosmetics Australia
Australia
Over 1 year using the app
December 12, 2018

I have been using this app to restrict access to certain products by customer tag. It has worked brilliantly. Today, I went to add another restriction to a new product, and the app was glitchy. It would not load. I immediately contacted support. Ken responded quickly to let me know they were working on the issue. Within a couple hours everything was corrected and working perfectly again. Things don't always go perfectly. The true measure of a good team is their ability to handle and solve problems as they arise. As such, I give the Locksmith team 5 stars. Keep up the good work.

SprayFoamInsulation.com
United States
Over 1 year using the app
July 18, 2020

I think the app works fantastically! one thing I do wish was different was a "save" or "okay" button on the pop up window where you enter the password/criteria for a lock. I never feel like it's saving or not canceling my changes when I have to click out of the window and don't have a confirmation button.

Little Bit's Bow Boutique
United States
Over 1 year using the app