Locksmith

Locksmith

Reviews (497)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.

June 9, 2023

Easily recommend this app over the similar ones i tried before. This app thought about everything, every time i needed a particular lock system, Tristan from the support team helped me achive it.

Vvög Corporatif
Canada
Over 1 year using the app
August 8, 2017

Couldn't say enough good things about this app and developer. Service is great, we had questions and needed some special things as our business isn't your average bear....everytime, we are so glad to be doing business with Locksmith. They really know their stuff and know how to take care of their customers

Buffalo Art Brands
United States
Over 1 year using the app
Edited August 16, 2020

I have tried emailing them twice as my product is sold out before the date and no one is replying. Now the shoe is gone ..

Dropkick
United Arab Emirates
Over 1 year using the app
Lightward replied August 16, 2020

❤️ I believe our emails may be going into your spam box – if you don't mind, please take a look. We responded in about two hours to your first message, and we haven't gotten any email replies from you at all.

Looking back at our records, it looks like the issue here was a Locksmith configuration that was slightly off, enough that the configuration did something you didn't expect. You did the right thing by writing in, and I'm sorry you didn't get to see our replies. (I get how frustrating it is to have a pressing issue, and to receive only radio silence.) We're here to help, and we always *will* help. If you don't hear from us, the disconnect is somewhere else.

I realize that the time to solve this problem is passed, but if there's anything we can do to make it better, please let us know. Thanks for letting us know where you're at with this – that's always something we care about.

-Isaac

February 25, 2018

Very useful app for locking down sections of Shopify you want to reserve for logged-in customers/ wholesale customers only. Numerous applications, quite granular, flexible, and easy to modify.

Price is rather reasonable as well.

Www Vapewholesale Co Nz
New Zealand
Over 1 year using the app
May 5, 2016

Great App, it works fine
Easy to use, Issac and Ken are friendly and supportive, they answer within 24 hours
They can help you if you need some custom tuning
They new version is SEO "friendly"
Highly recommended
Sess

Pmserv
United Kingdom
Over 1 year using the app
February 26, 2018

We use Locksmith to hide our Wholesale product page from our retail customers, only giving access to our wholesale accounts. Its much easier than setting up a dedicated website just for wholesalers!

Muslce Up Bars
United States
Over 1 year using the app
November 17, 2016

Amazing customer support, highly recommended.

Wholesalechaseandwonder
Austria
Over 1 year using the app
August 3, 2021

I love locksmith! I've been using it for a little while and I highly recommend this for anyone looking to add restrictions to their website or certain pages. Their support is amazing as well with an impecible turn around time. This is one tried and true app I REFUSE to remove from my shopify store!

Krafty Queen
United States
Over 1 year using the app
February 26, 2018

Locksmith is great and easy to use!
Would recommend to anyone who needs to lock part of their site

Disciple
United Kingdom
Over 1 year using the app
July 23, 2019

Great app and amazing customer service! The team took the time to install the code and made the installation process seamless.

SOCCO Wholesale
Canada
Over 1 year using the app