Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to control access to content, products, and pricing, making it ideal for wholesale, membership-based, and regional sales models. It enhances customer experiences by providing exclusive access to specific groups and supports various uses such as hiding prices until login and securing content behind paywalls. The integration with Shopify's user registration and handling of complex scenarios like digital content and wholesale configurations are particularly valued. Merchants also praise the reliable performance, seamless integration with Shopify, and the responsive and efficient customer support, with team members like Tristan, Erica, and Ken noted for their quick and helpful service. This tool is essential for enhancing store functionality and customer segmentation on Shopify.

July 18, 2016

Isaac,
I love your app!!!

We’ve been working on this project for 2 years and this is the ONLY program that has worked; as needed, as “advertised”, straight “out of the box”, did what it was supposed to do from launch, no trouble, no problems, no hassle.

I was shocked I tell you. Shocked!
I installed the app, completely prepared to spend the day battling with the software, developing work-arounds, begging-pleading-cajoling-beating it with a stick, to get it to do even a little of what I needed because that is how all the other programs involved with the project have “worked”.

I was so surprised with the ease of installation and how smoothly the first lock & key set up went, I had to have my site designer redo my work just in case I did something “wrong”.

Joyously, it was not a fluke. Everything was doing its job just as desired.
In a state of rapturous disbelief we took the rest of the day off.

Thank you, thank you, THANK YOU!

Not only is your app everything it is cracked up to be, the personality that comes through the documentation is wonderfully pleasant and approachable.

I’m about to jump in with both feet and your attention to customer service gives me great confidence that if I run into difficulty, help is only an email away.

Feel free to use this as a customer testimonial if you like. I couldn’t be happier with your product or service.

Have a wonderful day!
Steph
BENSTAR Packaging & Distribution, inc.

Ben Star
United States
Over 1 year using the app
February 26, 2018

The app has worked perfectly for us and does exactly what is promised. It is easy to use and they'll help you if you need any custom work done. They are very fast too!
And the customer service is always first class.

Aetznailzz
Finland
Over 1 year using the app
January 29, 2018

Great app and support, had a slight issue integrating with a new Premium app and needed some slight customization to what the lockout would show and not show. These guys took care of it no problem.

Htavpros
United States
Over 1 year using the app
February 27, 2018

I wanted a website that had a place for retail customers and wholesale customers to browse. I only wanted wholesalers to see certain aspects of my site. Locksmith was the perfect solution. Don't overthink it! It's simple and the solution to allow certain groups of customers to see certain pages.

Terra La Vie
United States
Over 1 year using the app
Edited April 17, 2017

Probably the best app experience I have had on Shopify. We run a fitness website and have had no issues configuring it for multiple levels of access. Isaac is a very good developer and understands what stores need and how to make it easy to implement.

Group Hiit
United States
Over 1 year using the app
December 4, 2016

Love the app. It's great. It does what I need it to do in an efficient and beautiful way.

Dapper Guru
United States
Over 1 year using the app
August 30, 2020

So far so good. Just started using this month but I like it so far. I just sent the links out to customers so hopefully everything works.

Mystical Diamond Art
United States
Over 1 year using the app
October 15, 2015

We've been long time Gatekeeper users, and while most of the time it did what we needed, it wasn't without its challenges. Locksmith is a dream come true! I turned Gatekeeper off and had 38 locks in place in Locksmith in less than an hour (that includes learning the app!). The steps to setting the locks are so streamlined and common sense, it makes a huge difference in managing our shop's custom collections. Thanks Issac for taking all our frustrations from GateKeeper and creating an app that truly does what we specifically need for our online store. For new users, skip Gatekeeper, and just come straight to using LockSmith, you will have a great experience.

Nwswimshop
United States
Over 1 year using the app
July 12, 2016

Sooo happy I found this app! It was exactly what I needed to restrict viewing the prices on our store. It's super easy to use and Isaac was incredibly helpful with all of my questions. Best customer service ever!!

Farmhouse Frames
United States
Over 1 year using the app
February 24, 2018

Awesome app to do very custom things! Support is just perfect!

Arsenal Distribution3
Canada
Over 1 year using the app