Locksmith

Locksmith

Reviews (494)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to exclusive content and sales, making it ideal for creating VIP experiences and supporting various business models like paywalls. It is praised for its flexibility in customization, such as hiding prices or setting up members-only areas, and features like automatic access revocation. The app is noted for its ease of setup and straightforward functionality, often working effectively right after installation. The support team is consistently commended for their responsiveness and efficiency, with many merchants experiencing quick and helpful resolutions to their issues, including custom code adjustments.

Edited October 16, 2019

Their apps is incredible and all the colleagues are nice and responsible. I installed their both apps on my store. Their apps are wonderful.

REFInstitute
Taiwan
Over 1 year using the app
July 12, 2023

great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.

by Kin Aesthetics
United States
Over 1 year using the app
October 8, 2020

Locksmith is easy to use and understand. It's the simplest way I've found to implement a client's specific requests to limit purchasing to people who have purchased a membership to their store.

805-wine-jp
United States
Over 1 year using the app
October 19, 2021

App straordinaria, fa esattamente ciò che promette di fare e nel modo più semplice ed efficiente possibile. Servizio clienti super!

IGROWI
Italy
Over 1 year using the app
July 18, 2016

Isaac,
I love your app!!!

We’ve been working on this project for 2 years and this is the ONLY program that has worked; as needed, as “advertised”, straight “out of the box”, did what it was supposed to do from launch, no trouble, no problems, no hassle.

I was shocked I tell you. Shocked!
I installed the app, completely prepared to spend the day battling with the software, developing work-arounds, begging-pleading-cajoling-beating it with a stick, to get it to do even a little of what I needed because that is how all the other programs involved with the project have “worked”.

I was so surprised with the ease of installation and how smoothly the first lock & key set up went, I had to have my site designer redo my work just in case I did something “wrong”.

Joyously, it was not a fluke. Everything was doing its job just as desired.
In a state of rapturous disbelief we took the rest of the day off.

Thank you, thank you, THANK YOU!

Not only is your app everything it is cracked up to be, the personality that comes through the documentation is wonderfully pleasant and approachable.

I’m about to jump in with both feet and your attention to customer service gives me great confidence that if I run into difficulty, help is only an email away.

Feel free to use this as a customer testimonial if you like. I couldn’t be happier with your product or service.

Have a wonderful day!
Steph
BENSTAR Packaging & Distribution, inc.

Ben Star
United States
Over 1 year using the app
February 26, 2018

The app has worked perfectly for us and does exactly what is promised. It is easy to use and they'll help you if you need any custom work done. They are very fast too!
And the customer service is always first class.

Aetznailzz
Finland
Over 1 year using the app
January 29, 2018

Great app and support, had a slight issue integrating with a new Premium app and needed some slight customization to what the lockout would show and not show. These guys took care of it no problem.

Htavpros
United States
Over 1 year using the app
July 12, 2023

Locksmith is very versatile, and easy to use. It has so many great features to customize your locks and has even given me ideas on how to make my locked products and pages more fun for my customers! Plus, their customer service is superb! I had a couple of questions and was helped within mere hours. I would definitely recommend Locksmith!

Miss Fluff's Boutique
United States
Over 1 year using the app
February 27, 2018

I wanted a website that had a place for retail customers and wholesale customers to browse. I only wanted wholesalers to see certain aspects of my site. Locksmith was the perfect solution. Don't overthink it! It's simple and the solution to allow certain groups of customers to see certain pages.

Terra La Vie
United States
Over 1 year using the app
December 4, 2016

Love the app. It's great. It does what I need it to do in an efficient and beautiful way.

Dapper Guru
United States
Over 1 year using the app