Locksmith

Locksmith

Built for Shopify

Reviews (486)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage access to various site areas, including hiding prices and products until approval. It's ideal for businesses with exclusive pricing or digital content. The setup is easy, performance reliable, and customer service quick and helpful. Merchants appreciate the pay-what-you-feel-fair pricing model, seamless integration with user registration, and automatic access cancellation. The app can also hide out-of-stock products in different countries and for private launches.

January 19, 2024

The support for this app is literally unreal.

The guys from Locksmith have guided me at every step of the way and have always made me feel confident and supported.

The app itself is absolutely amazing. There is nothing that it can’t do. They have thought about everything and that makes everything so so simple to implement.

If you need to lock products, THIS IS THE APP! You won’t go wrong

Therastore
New Zealand
About 2 months using the app
January 21, 2024

I purchased this app after using 4 days of the 15 day trial period. Coming in, I had three specific goals in mind for my wholesale store. I read the articles provided, added the locks and keys as described and it didn't work. After several back and forth emails with Tristan, he pointed out my errors, I corrected them and we had two locks working. More emails, he sent line numbers of code in my theme where manual changes needed to be made. Third lock is now in place.

The locks I wanted were implemented, the level of support provided to a trial user was exceptional - including messages received over a weekend. I'm a customer now.

ICON Orders
United States
1 day using the app
January 31, 2024

The app is fantastic!!!!
Did everything I needed but more importantly the support staff are so friendly and responsive. Can’t speak highly enough of them. Definately get this app, it’s brilliant!

ConsumeX
South Africa
7 days using the app
November 13, 2023

The Locksmith team is incredibly helpful. I needed some help with perhaps the easiest coding exercise ever (just had to hide prices unless a user was logged in and tagged with "Approved"). The team did not hesitate to offer their help, quickly implement the solution, and provide me step-by-step directions on how to replicate the solution. All-in-all, I would definitely recommend. Customer Service 10/10.

Zion Distro
United States
Over 3 years using the app
June 20, 2023

I can't recommend this app enough; easy to set up and works perfectly to lock certain aspects of your website. I needed a specific button locked on each of my products that only subscription members can access, and Erica from the Locksmith team has kindly helped me set this up and added extra coding where needed. Erica was very attentive and answered all my queries (and there were a lot). I couldn't recommend this app enough :) Thanks again!

DESIGNBYDAZE
United Kingdom
12 months using the app
April 11, 2024

Locksmith has enabled me to have special sales on my store to my VIP followers. This has been instrumental to the success for those sales. Thanks Locksmith for also being super helpful whenever I needed help getting set up! I appreciate you!

Rebel Ginger
Canada
July 18, 2023

Highly recommend this app - and more importantly - this team! The app is robust and does exactly what I was looking for, and then some! I've needed to use tech support twice (both because of my error and misunderstanding) and they were quite responsive and polite. I'm thrilled to finally have a way to achieve what I wanted without having to completely re-do my entire website. Can't be more happy with Locksmith and the team behind it.

LuxIllume
United States
7 months using the app
June 20, 2023

We had a complicated situation where we needed different membership level logins so that we could display different pricing structures. Using Locksmith solved the problem seamlessly. Their helpdesk has always been personal and top notch.

Holloran Vineyard Wines
United States
Over 6 years using the app
July 12, 2023

great app, just what we need. But maybe more importantly the customer service provided by Tristan was outstanding. He just took the initiative to fix something, it wasn't a bunch of back and forth which usually happens with shopify apps.

by Kin Aesthetics
United States
Over 1 year using the app
October 21, 2023

Absolutely love this app it has helped us control access to our site on so many levels, I would highly recommend this app to anyone needing to lockdown access to different areas or just lock the entire site. With top customer support (Ken) to boot helping with custom code when needed. Love it.

Pretty Creative Designs
United Kingdom
About 2 months using the app