Locksmith
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (497)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.
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Solid application, great customer service. Ken reached out to me and asked questions to fully grasp what I was looking to accomplish and has been helpful in getting there. Keep it up, customer service is crucial during these times.
We have been using Locksmith for a few months now and couldn't be more satisfied. The Locksmith team has been nothing but helpful in getting us set up with everything we needed for the site. Highly suggested!
I use this app to protect my course content and allow my members easy access to their course materials! They were kind enough to work with me while I get my business off the ground and grow my customer base. I am able to speak to a live person and they emailed me quick! Highly Recommend utilizing this service to allow member portals on your page.
We use this app on www.nobodyknows.us
The app works great and the team helped us configure it to our store.
Great app. Recommended for wholesalers!
After searching for several solutions to offer secure and private way to connect with my clients the combination of Shopify and Locksmith are a perfect partnership. Thanks Issac.
Completely delivers on what it promises and they have EXCELLENT customer service. What else is there to say?
I Use this app to secure a section of our store that is only available to a private clients orders. It works awesome, thanks Locksmith.
Was charged for this app even after it’s been uninstalled
I'm sorry you were charged unexpectedly for Locksmith! No one likes that type of surprise, and we’re always available at team@uselocksmith.com to sort out any billing issues and are happy to answer any questions you may have about your bill.
If you write in, we’re happy to refund you for the days you did not use Locksmith. It looks like Locksmith was most recently installed, then several locks were created and/or updated, and after 15 days, Locksmith was uninstalled. Since this is not the first time Locksmith has been used for this store, you no longer have a free trial and a paid subscription was started on the last installation.
Locksmith follows Shopify’s recurring monthly app subscription model, and we do not have yearly or usage-based subscriptions. You are invoiced every 30 days for your Shopify app subscription, and you pay in advance for the following 30 days. Just in case you're curious about the Shopify app billing cycle, I've linked more about it below from Shopify's website:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
So, canceling your active subscription during a billing cycle means that you’ll still see an app charge when that billing cycle ends and you receive that month’s invoice. If anyone ever has an issue with this, where a subscription is canceled near the beginning or middle of a billing cycle and you see a charge for Locksmith, we’re happy to refund or prorate a refund for the days Locksmith was not used. We’re always happy to help out with any issues with billing at team@uselocksmith.com :)
-Erica
Very easy to use and set up! I had one small issue and Jed quickly helped me resolve it. Works perfectly for a membership based website where you only want members to view specific content.
This app is all that it claims to be and Isaac responds to questions at lightning speed. The best service I have had from an app so far! A+