Locksmith

Locksmith

Built for Shopify

Reviews (486)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage access to various site areas, including hiding prices and products until approval. It's ideal for businesses with exclusive pricing or digital content. The setup is easy, performance reliable, and customer service quick and helpful. Merchants appreciate the pay-what-you-feel-fair pricing model, seamless integration with user registration, and automatic access cancellation. The app can also hide out-of-stock products in different countries and for private launches.

October 26, 2023

Great app and even better support. They made a custom alteration for me because I needed some functionality that isn't included in the app.

New Verse Method
United States
5 months using the app
June 28, 2023

I can't say enough good things about Locksmith!! This app is perfect for our store, which offers different products in different territories. Our customers used to order items that were unavailable in their region, and were disappointed to find out afterwards. Locksmith will totally eliminate this issue. Tristan from the Locksmith team has been incredibly helpful in implementing custom code as well. Thank you!

WellsAbbottTest
United States
About 2 months using the app
December 11, 2023

Great App, with even better support from the team.

Barc London
United Kingdom
2 months using the app
August 24, 2023

Great app! We wanted an app that would hide Shopify store pricing of selected products until we allowed certain customers to be able to view them. The app works perfectly for our requirements. I needed a little assistance in setting it up and their support (Erica) was extremely helpful - quick to respond and knew the app inside out. Can thoroughly recommend Locksmith.

My Store
United Kingdom
About 1 month using the app
September 15, 2023

DONT USE THIS APP!!!!! Be careful if you decide to DELETE it one day. My website was down for 3 days, and I couldn't detect the problem until Shopify detected that when I deleted this APP, was the problem that stopped my entire website!!

Salut
United States
About 1 year using the app
Lightward replied September 17, 2023

Thanks for letting us know how uninstalling Locksmith went for you! It sounds like Locksmith wasn't fully uninstalled, and was deleted from your apps list before running the removal process to ensure none of Locksmith's code is left in your theme. We disclose that it's critical to disable Locksmith before deleting it off your Shopify apps list in our usage agreement upon installation, which can also be found here:

https://www.locksmith.guide/policies/usage-agreement-annotated

It looks like you wrote in and one of my teammates took care of helping you remove any leftover Locksmith code from your theme, so you should be good to go. If anything else comes up that we can help with, please be sure to write back in. :)

Cheers!
Erica

July 12, 2023

Locksmith is very versatile, and easy to use. It has so many great features to customize your locks and has even given me ideas on how to make my locked products and pages more fun for my customers! Plus, their customer service is superb! I had a couple of questions and was helped within mere hours. I would definitely recommend Locksmith!

Miss Fluff's Boutique
United States
26 days using the app
August 24, 2023

OMG. Locksmith is an ABSOLUTELY AWESOME SOLUTION AND A GAME CHANGER TO SELL DIGITAL CONTENT BEHIND A PAYWALL.

This app easily and quickly enabled me to implement a paywall and seamless checkout experience. Now, my customers can pay on my landing page, receive an email with the link to access my content and locksmith automatically checks that the email they are using to log in belongs to someone that already paid for such content. If it checks out access is granted or denied otherwise.

Also, my users pay for 1 month access each time they pay. Locksmith makes it easy to automatically cancel their access after 1 month.

Locksmith works seamlessly with Shopify's new user registration. This means that instead of having to ask users for the old school annoying registration (first name, last name, email, password) they only need to use their email to register. This cuts down the time from buy to accessing my paid content by like 80% and only requires one email instead of three.

Shout out to Tristan on the Locksmith team who quickly assisted me with recommendations, documentation and super useful ideas. Shopify tech support recommended Locksmith and Tristan really knocked it out of the park.

Thank you!

petlovequiz
United States
2 days using the app
June 23, 2023

This app is incredible, but not as incredible as the company that runs it! Their level of customer and support service is incredible. Thank you Lightward!

Telbix
Australia
About 1 year using the app
September 12, 2023

I love the possibilities of this app. Had some theme compatibility issues with the code, but their support is top notch.
Would very recommend this app with its support.

Ines Gloves
Netherlands
About 2 months using the app
August 10, 2023

Incredible attention to customer detail. An actual human response to emails that's friendly and helpful. If only everyone was like this. And the product does what it says it does. Glad I found Locksmith.

Lanes
United Kingdom
13 days using the app