Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to control access to content, products, and pricing, making it ideal for wholesale, membership-based, and regional sales models. It enhances customer experiences by providing exclusive access to specific groups and supports various uses such as hiding prices until login and securing content behind paywalls. The integration with Shopify's user registration and handling of complex scenarios like digital content and wholesale configurations are particularly valued. Merchants also praise the reliable performance, seamless integration with Shopify, and the responsive and efficient customer support, with team members like Tristan, Erica, and Ken noted for their quick and helpful service. This tool is essential for enhancing store functionality and customer segmentation on Shopify.

February 6, 2017

Love it!! Does exactly what I want it to and the technical support was great. I'm using this for 2 of my business websites.

Nbs Nails Beauty Spa
Canada
3 months using the app
June 29, 2015

Isaac is amazing! I installed the app and had some issues initially. I decided to message Isaac and within 10 minutes all my issues are fixed. Isaac is amazing, and the app is amazing, and I could not be more happier. 10 stars!

Fine Remotes
Australia
3 months using the app
April 16, 2021

I need this app to prevent customers in certain EU countries from buying certain products. I had some trouble with setup as I wanted to hide the buy now buttons, rather than hiding the collections (which if this is what I wanted, is incredibly easy to do - the app is very user friendly). Jed has been incredibly helpful setting this up for us which means we're now good to go. Love the Pay What Feels Good ethos, and the approach to users is fantastic. We added the app for a certain purpose but I can think of a hundred different ways we can make use of it in the future. Fantastic!

British Snacks
United Kingdom
3 months using the app
February 8, 2016

Locksmith is great. We had no problem using locksmith to build our wholesale section using a little template conditional logic. Sweet app!

Scribble Stone
Ireland
3 months using the app
February 7, 2015

This worked really well for our website. Simple to use and just what we were looking for.

Apsara Cellars
United States
Almost 7 years using the app
February 10, 2016

Excellent app with so many unique uses. Isaac is fantastic with support and always solves problems very quickly. Highly recommend!

Anise Skincare Trade
Australia
3 months using the app
May 25, 2016

This app has been great, but more importantly, the support that goes with this app is AMAZING. They've been able to direct me along when I'm so new at shopify, and was able to help me solve my issues very easily, with extra buttons & service on their app. Highly recommend using this app!

Gorilla Board Holder
Canada
3 months using the app
March 12, 2018

horrible web site the worst in the world. Very difficult.

Ciao Milano Wholesale
United States
Over 5 years using the app
November 17, 2020

Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.

A-ESQUE
Australia
3 months using the app
October 22, 2020

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced.
Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken!
Can't recommend this app enough!

FAVORTY
Austria
3 months using the app