Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to exclusive content and sales, making it ideal for creating VIP experiences and supporting various business models like paywalls. It is praised for its flexibility in customization, such as hiding prices or setting up members-only areas, and features like automatic access revocation. The app is noted for its ease of setup and straightforward functionality, often working effectively right after installation. The support team is consistently commended for their responsiveness and efficiency, with many merchants experiencing quick and helpful resolutions to their issues, including custom code adjustments.

July 4, 2022

I can not fault the after sales service! I have run into a number of issues while implementing some locks on my store. Usually my error and the team have been fast and awesome to get me back on track. So far, worth every penny.

Retro Caravan Stuff
France
2 months using the app
November 17, 2022

I love this app so much. I do a lot of fundraisers but customers like to see what their listings will look like before the fundraiser starts. This allows me to lock all their products so only they can see them until the fundraiser starts. I also use this for specific customers who get a discounted rate on their own merch so their employees can order directly through me but get the discounted rate. Recently I had an issue where I wanted to lock my NSFW items so that people had to verify their age before viewing. (I do school fundraisers so this is important to me.) I reached out and Tristan helped me make sure it was set up correctly and working. Very fast, friendly replies. This is such a great app!

Shenanigans By Sam
United States
2 months using the app
November 6, 2019

A fantastic little app. It's really reassuring to know that those items I am giving away for free promotion will not show up in the search!

The Official Glen Loates Store
Canada
2 months using the app
December 23, 2016

GREAT app!! Documentation is great and easy to follow and it works exactly like its claims it will. Very Happy. Thanks Isaac!

Brushyourbeardin
United States
2 months using the app
May 19, 2016

IF YOU WANT THE BEST CUSTOMER SUPPORT OR YOU JUST ABSOLUTELY SUCK AT USING THE COMPUTER, THEN YOU HAVE MADE THE CORRECT CHOICE WITH THESE GUYS! THEY ARE ALWAYS THERE WHEN I NEED HELP AND STICK AROUND TO WALK ME THROUGH EVERYTHING. HIGHLY RECOMMENED!

Vapenotiq Vapors Wholesale
United States
2 months using the app
March 6, 2018

Locksmith is solid! I needed some very specific things to make my shop work.
Locksmith provided what I needed easily. I needed customers to sign a form before they were able to buy my custom products so that we made sure that they understood the conditions.

Our tab showed them the content form, the customer fills it out, and then new tabs appear on the navigation bar. Easy peasy.

I was worried about people not connecting to our signature product so I had the navigation bar exposed but the products were locked without our form completed.

People did okay with all this!

We made it so that when International people came in, that they were greeted with their own page (and pricing specific for their area from another app). It hasn't given us any more international sales but at least I know I am doing the best I can.

We made our wholesale area and a professional area only available to them.

Mostly, I am writing this review because Ken did such a nice job of getting my form to do it's thing. Really, everyone at this company has a great manner and feel. Thanks to you all.

:)
Mimi

Mimis Kitchen Club
United States
2 months using the app
January 24, 2016

This App is great, and the Developer is willing to go the extra mile in order to make it work for you. Highly recommended.

710 Mail
Canada
2 months using the app
May 18, 2023

Awesome service again and the app is working perfect! A special shout out to Erica for very prompt and efficient service and this may sound silly, but for being so nice - it's really not a given these days, but surely appreciated. Thank you!

Comp Pharm Gold
South Africa
2 months using the app
Edited July 18, 2019

Thanks for all the Help I was having trouble with the hiding products from counties and thought I needed to make a lock for each product taking a lot of time, but I got help with showing how to set up a very quick and easy method, a method that didnt work when I first tried it, luckily thanks to the Staff here explained a few things to me, I did not realize that locking a collection and its products will also lock those same products in all other collections now this all makes scene to me.

Refined Wears
Canada
2 months using the app
January 15, 2016

I don't think I could've gotten a better app to protect my wholesale collection. Isaac is really helpful and is a second away from solving all your life problems. Don't think, just subscribe.

Sahari
United Kingdom
About 2 months using the app