Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to control access to content, products, and pricing, making it ideal for wholesale, membership-based, and regional sales models. It enhances customer experiences by providing exclusive access to specific groups and supports various uses such as hiding prices until login and securing content behind paywalls. The integration with Shopify's user registration and handling of complex scenarios like digital content and wholesale configurations are particularly valued. Merchants also praise the reliable performance, seamless integration with Shopify, and the responsive and efficient customer support, with team members like Tristan, Erica, and Ken noted for their quick and helpful service. This tool is essential for enhancing store functionality and customer segmentation on Shopify.

January 24, 2016

This App is great, and the Developer is willing to go the extra mile in order to make it work for you. Highly recommended.

710 Mail
Canada
2 months using the app
May 18, 2023

Awesome service again and the app is working perfect! A special shout out to Erica for very prompt and efficient service and this may sound silly, but for being so nice - it's really not a given these days, but surely appreciated. Thank you!

Comp Pharm Gold
South Africa
2 months using the app
Edited July 18, 2019

Thanks for all the Help I was having trouble with the hiding products from counties and thought I needed to make a lock for each product taking a lot of time, but I got help with showing how to set up a very quick and easy method, a method that didnt work when I first tried it, luckily thanks to the Staff here explained a few things to me, I did not realize that locking a collection and its products will also lock those same products in all other collections now this all makes scene to me.

Refined Wears
Canada
2 months using the app
January 15, 2016

I don't think I could've gotten a better app to protect my wholesale collection. Isaac is really helpful and is a second away from solving all your life problems. Don't think, just subscribe.

Sahari
United Kingdom
About 2 months using the app
September 13, 2015

This app solved all of my problems for creating a wholesale pricing list at a fraction of the cost I was going to have to spend to essentially accomplish the same basic task. I had to do a little extra work (create a duplicate product - one with regular variants/pricing and another with wholesale variants/pricing), group those into separate collections and just make sure our wholesale clients are tagged accordingly. For a very small startup company, the ability to trim $30+ dollars a month (versus the other "wholesale" apps out there) is a huge thing for us. Isaac was more than willing to help me out and walk me through how I might go about setting this up (at the time of asking, he'd never had this type of usage come in to question). His suggestions pointed me in the right direction AND IT WORKS BEAUTIFULLY.

I would DEFINITELY recommend this app.

The Vapor Md
United States
About 2 months using the app
March 17, 2015

I received absolutely first class support from Isaac. Quick to respond and fix a problem that was caused by another app, Plus he's a very pleasant chap.

Locksmith is working perfectly and is a must for our store. The admin interface is intuitive and slick and I love the feature that allows you to lock content based on customer tags, essential for custom user roles.

I whole heartedly recommend this app.

Many thanks!

Juice Hub
United Kingdom
About 2 months using the app
March 8, 2016

To reiterate many of the reviews below - Great App! Simple, intuitive, and does exactly what you expect of it. Also would add a note on Isaac's customer service. I had a query and within 24 hours there was a step by step how to posted on his site specifically answering my query. I wish everything was this simple...
Very Highly Recommended!

Taste Distribution
United Kingdom
About 2 months using the app
November 24, 2019

This is a helpful app if you are selling products that are only available in certain countries. It was easy to install and do the first part of the set up and the Team were happy to do the coding bit for you which was amazing service. It was all done and operational in 24 hours and they are always quick to respond to questions. 5 star app with amazing service. Thanks :)
https://petitquelquechose.com/

Petit quelque chose
Australia
About 2 months using the app
Edited September 9, 2020

An excellent app, backed up by top notch customer service. The locks are easy to set up and if you've got an issue it gets resolved by a human being extremely quickly (even, in our experience, if that issue isn't really Locksmiths remit - eg CSS edits). Unbeatable value and a pleasure to deal with the team.

MZB Services
Austria
About 2 months using the app
Lightward replied September 9, 2020

:D :D I'm really happy to hear all of this. I'm delighted that Locksmith's served you so well, and that you've gotten what you need from our support crew, while enjoying those exchanges! :) Thanks for sharing, and for adding your energy to the process – it's good to have you here. :)

All the best,

-Isaac

May 3, 2023

Very helpful and fix the lock I needed within 24 hrs.

Thank you so much.

Sara Lorentsen Skin Expert
Denmark
About 2 months using the app