Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to control access to content, products, and pricing, making it ideal for wholesale, membership-based, and regional sales models. It enhances customer experiences by providing exclusive access to specific groups and supports various uses such as hiding prices until login and securing content behind paywalls. The integration with Shopify's user registration and handling of complex scenarios like digital content and wholesale configurations are particularly valued. Merchants also praise the reliable performance, seamless integration with Shopify, and the responsive and efficient customer support, with team members like Tristan, Erica, and Ken noted for their quick and helpful service. This tool is essential for enhancing store functionality and customer segmentation on Shopify.

May 25, 2022

This app is great and the service is even better! Very happy with the way it has been working for us, we haven't had any issues whatsoever! We also don't have a full-time developer in-house, and the team at LockSmith was so willing to help us get this installed and implemented! Very happy!!

StonerCarCarePro
United States
About 1 month using the app
August 24, 2023

Great app! We wanted an app that would hide Shopify store pricing of selected products until we allowed certain customers to be able to view them. The app works perfectly for our requirements. I needed a little assistance in setting it up and their support (Erica) was extremely helpful - quick to respond and knew the app inside out. Can thoroughly recommend Locksmith.

My Store
United Kingdom
About 1 month using the app
June 9, 2022

Powerful app that empowers us to tailor our product offerings to the need of different international markets. Support is also responsive, helpful and friendly.

INVISIBLE COMPANY
Hong Kong SAR
About 1 month using the app
August 23, 2022

I love this app. It can do a lot of access control on my store by simply one clicking. The best thing is the customer support for me to customize everything, even the look of a small button.

FurryPal
Hong Kong SAR
About 1 month using the app
August 24, 2020

Performed as advertised, Customer service was extremely helpful. I wanted to lock all pages if customers were not approved and once they made a purchase, it was done easily.

Parfums Christian Dior Staff Sale
Singapore
About 1 month using the app
February 24, 2018

Great app that allows you do to so many things! I've used this app to host an online course on Shopify and give access to only those who have paid. Awesome!

Learningroots
United Kingdom
About 1 month using the app
August 17, 2017

This app works really well. I checked out a few and this one has the best options for our needs. I love that I can have specific pages locked but not the whole site. And when I had trouble figuring that out - the customer service was quick, friendly and helpful. If you need to lock your site - choose this app!

(Something we didn't need but I saw in the help section - You can have nav items switch for a locked site vs unlocked - i.e. wholesale vs retail see different navigation!! Filing this information away for the next site I build)

Whsljao
United States
About 1 month using the app
January 28, 2019

Locksmith is very easy to use and has a ton of functionality for password protecting your Shopify store. Also, their customer service is outstanding.

JCG Apparel
United States
About 1 month using the app
December 30, 2020

I don't often leave feedback but Locksmith is a powerful app for our site which allows us to customise a lot of material shown to different customer regions. The customer service by Ken was also great, hope to continue using them in the future, thanks

World Surf League
United States
About 1 month using the app
December 23, 2020

Locksmith is a really good app and I do like using it.
My one complaint is hiding the product prices. I wish it was easier and I didn't need to manually put the coding in.

HTX Heat Transfer Vinyl
United States
Almost 3 years using the app
Lightward replied January 6, 2021

This is something that we can help with – just write in to team@uselocksmith.com, and we'll get you squared away. If you're comfortable with Liquid, we've got the documentation ready for you (https://docs.uselocksmith.com/article/207-manual-mode); for everyone else, we're here to lend a hand. :)

Cheers,

-Isaac