Locksmith
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (497)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to control access to store sections, such as wholesale pricing and digital content, enhancing operational efficiency and user experience. It supports locking products, collections, or entire sites and integrates well with other apps. The support team is praised for their responsiveness and effectiveness in resolving issues and assisting with configurations, making it a recommended solution for advanced access control and content protection.
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Avoid this app at all costs. We set it up and unfortunately it did not meet our needs. We disabled the app per their instructions and then deleted it. On our busiest shopping day of the year their app was still holding our collections hostage and I had to pay for a subscription to go in and shut it down. Beyond disappointed.
Hello!
I'm very sorry for the hassle you experienced here. I'm not 100% sure how things transpired, but according to our records this store didn't have an active subscription at the time, and the trial period ran out more than 10 days before. Locksmith would have been suspended at that point, and so your keys wouldn't work to open any locks.
Locksmith does have an uninstall process to remove its code from your theme, and that can be initiated by disabling the app on the settings page, or by clicking the Remove Locksmith button on the Help page. No subscription is required for these actions, but Locksmith does need to be authorized to complete them.
We definitely don't want to cause your store issues in this way, but we do aim to make sure we don't surprise you by opening up all of your locked content in any situation. We want to you know, 100%, that your locked areas are being opened up to the public. That's why the locks stay locked until you disable them.
Again, I know that situation wasn't ideal, to say the least, and I'm sorry for the confusion and issue.
Looking into your account, I do see that you still have an active subscription to Locksmith. I can't cancel that for you, but you can do that by removing the app from your Apps list. At the time of this writing, you have no locks in place, and so Locksmith has no code in your theme, so it's safe to do so.
If/when you do, be sure to send us a message and we'll issue a refund for that charge. We're here at team@uselocksmith.com, so just let us know. ❤️
Best regards,
Ken
Just what I was Looking for! I need timed access to my shopify store with secure passwords that can't be shared. Locksmith is so flexible that I can have passwords for everyone and no one gets kicked out. Thank you!
Highly recommended! We had a few issues getting things tweaked the way we wanted them to be and Isaac was right there to help us out including adding some extra code for us when the theme wasn't working the way we wanted it too. He was also very patient with us as we learned how to do the locks properly although it is very easy to do once we got the hang of it. Isaac really went above and beyond to make sure his app did what we needed it to do. Great service and great people!
Terrific app! Definitely gets the job done and the support is stellar! It's as simple as can be to use and will help our B2B grow with a lot of ease. Thank you!!
This app has helped our Shopify site with some features we needed. I highly recommend this app to people that need the features this app offers. Also the customer service is great, they were very helpful when I reached out to them and helped answer my questions.
So, after we were scrambling to implement an idea we came up with, which was to close off a section of the website to paid members only and trying many Shopify apps to achieve this, we stumbled across Locksmith and voila! Very easy to set up even for someone who is not computer savvy like myself. I did have a few questions for the creators and they answered promptly and accurately. The only complaint I have is that I believe it to be pricey, but I know developers have to eat too! (It says $9 a month but it ended up being $29.) It's ok, saved me an absolute pain.
This idea is awsome I am getting thousands of traffic and with locksmith they have to give my their first and last name and email first before they get on. Thanks agin now I don't have to spend $30.00 a month because you give me the same for $9.00 nice and low cost and perfect for me thanks again you are great! Robert M. Morris of www.tammysgifts.com
Just recently added the app! Tristan was AMAZING!! Helped me from beginning to end. Praying the app is just as amazing as Tristan!! So far so good!
Incredible attention to customer detail. An actual human response to emails that's friendly and helpful. If only everyone was like this. And the product does what it says it does. Glad I found Locksmith.
This app works exactly like a wholesaler, but minimal costs, especially for those starting out. You can hide page with products. The only thing is you would need to duplicate products and create different pricing for different groups. It works if you have few products. Brilliant and love it!